Frequently Asked Questions about Fidelis Care Careers

The salary range for Fidelis Care careers varies depending on the position and the location of the job. Generally speaking, entry-level positions in New York City, for example, start at around $47,000 per year and can go up to $135,000 per year for more experienced positions.

The hiring process at Fidelis Care typically begins with the completion of an online application. After review of the application, qualified candidates will be invited to participate in a phone interview. Following the phone interview, successful candidates will be invited to participate in an in-person interview. The interviews may include a combination of individual and panel interviews. After the interview, a background check and drug test may be conducted prior to a job offer being extended.

Fidelis Care has a variety of positions available, including: Care Coordinators, Quality Coordinators, Medical Directors, Clinicians, Customer Service Representatives, Claims Examiners, Data Analysts, IT Professionals, Marketers, Financial Analysts, Accountants, Regulatory Analysts, and Human Resources Specialists.

Fidelis Care has offices in New York, New Jersey, Massachusetts, and Ohio.

Fidelis Care has offices in Albany, Bronx, Brooklyn, Buffalo, Elmira, Manhattan, Rochester, Staten Island, Syracuse, and Yonkers in New York; and Harrisburg, Philadelphia, and Pittsburgh in Pennsylvania.

Fidelis Care is a diverse and inclusive organization. The company employs a variety of individuals with different backgrounds, experiences, and perspectives and is committed to creating an inclusive work environment that celebrates diversity. The company has a diverse workforce with employees from different backgrounds, ethnicities, genders, and sexual orientation. The company also has programs to help support employees with disabilities and veterans.

Yes, Fidelis Care offers many opportunities for advancement. Employees may apply for internal job openings, receive formal and informal training, and participate in career development programs.

At Fidelis Care, we strive to provide timely and personalized feedback to members to ensure their satisfaction. Feedback may include clear explanations of coverage options, answers to questions about benefits, and advice on how to best utilize a plan. Our goal is to provide members with the information they need to make the best decisions for their health and well-being.

Yes, Fidelis Care provides health insurance for its employees. Employees are eligible to enroll in health, dental and vision coverage, as well as a range of other benefits.

Yes, Fidelis Care offers employees the opportunity to attend conferences, workshops, and other events throughout the year. These events can include travel to areas outside of the state or even outside of the country. Fidelis Care also offers employees the opportunity to take part in team-building exercises and retreats.

Fidelis Care strives to provide a safe and healthy work environment for its employees. Fidelis Care follows all applicable OSHA safety standards and regulations, and provides a safe and healthy workplace by promoting safety awareness and training, conducting regular safety audits, and providing the necessary safety equipment and supplies to ensure the safety of all employees. Fidelis Care also takes all necessary precautions to protect its employees from any potential health risks by providing proper medical coverage, enforcing proper hygiene practices, and adhering to all CDC guidelines for preventing the spread of communicable diseases.

No, Fidelis Care does not offer relocation assistance.

Fidelis Care offers a variety of professional development services and resources to its providers and staff. These include access to webinars, seminars, conferences and other educational opportunities, as well as access to an online library of educational materials. Additionally, Fidelis Care has established a Provider Advisory Council that regularly meets and provides feedback on provider education and development initiatives.

Yes, Fidelis Care offers opportunities for remote work for certain positions. Contact your local Fidelis Care office for more information.

Fidelis Care has a professional dress code policy that encourages employees to dress in a manner that reflects the company’s values and culture, while also remaining comfortable. The company encourages employees to dress in business casual attire, such as slacks, collared shirts, skirts, and dresses. Employees should refrain from wearing jeans, t-shirts, or any clothing with offensive language or graphics.

Fidelis Care does not have a set policy regarding the promotion of its employees. However, the company does recognize and reward employees for their hard work and dedication. Promotions are based upon individual performance and contributions to the organization.

Fidelis Care is an independent not-for-profit health plan providing health insurance coverage to more than 1.7 million people of all ages and at all stages of life, including those who are uninsured, underinsured, and/or have special needs. Fidelis Care offers plans through government-sponsored programs such as Medicaid, Child Health Plus, Essential Plan, Medicare, and the Marketplace. They work to help individuals and families access quality, affordable healthcare, and provide services like preventive care and chronic disease management.

Once you join Fidelis Care, you will receive access to a variety of resources and services, including 24/7 access to health care advice and services, access to a wide range of medical providers, prescription coverage, and discounts on health services such as vision, hearing, and dental care. Additionally, you will be provided with personalized customer service and support throughout your membership.

Fidelis Care offers a variety of training options to ensure that employees have the skills and knowledge they need to succeed. These options include classroom training, online training, on-the-job training, and webinars.

Yes, Fidelis Care offers internships. The company offers a wide range of internships and co-op opportunities in various areas, such as marketing, communications, finance, and technology. For more information, check out Fidelis Care's career page.