Frequently Asked Questions about Fidelis Care Careers

Fidelis Care is an independent not-for-profit health plan providing health insurance coverage to more than 1.7 million people of all ages and at all stages of life, including those who are uninsured, underinsured, and/or have special needs. Fidelis Care offers plans through government-sponsored programs such as Medicaid, Child Health Plus, Essential Plan, Medicare, and the Marketplace. They work to help individuals and families access quality, affordable healthcare, and provide services like preventive care and chronic disease management.

Fidelis Care offers job opportunities through its website. To apply for a job, visit Fidelis Care’s Careers page, select a job that interests you, and follow the instructions to complete the online application. You can also search for open positions by location, job category, or keyword.

In order to join Fidelis Care, you must meet the eligibility requirements of the particular health plan you are applying for. Generally, applicants must be a resident of the state in which they are applying, be a citizen or permanent resident of the United States, have a valid Social Security number, and meet the income requirements for the health plan.

Yes. All providers who wish to work with Fidelis Care must be licensed and certified to practice in the state(s) in which they will be providing services, and must meet all applicable standards of professional practice as established by Fidelis Care. Additionally, providers must complete a credentialing process to ensure they meet Fidelis Care's standards for quality care.

No, prior experience in healthcare is not required to join Fidelis Care. However, knowledge and understanding of the health care industry is important.

Fidelis Care offers many benefits to its members. These include: - Access to quality, affordable health coverage - A comprehensive network of providers - Coverage for both in- and out-of-network services - Low-cost preventive care - Coverage for prescription drugs - Coverage for mental health and substance use disorder services - Coverage for vision and dental care - Coverage for long-term services and supports - Assistance with paying for health care expenses - 24/7 access to customer service representatives.

Fidelis Care has a supportive and collaborative work environment. Teamwork is highly valued and encouraged, and the company has a diverse and inclusive culture. Fidelis Care also has a positive and encouraging atmosphere, and employees are given the opportunity to learn and grow.

Yes, Fidelis Care offers career growth opportunities for its employees. Fidelis Care offers professional development and training programs, as well as leadership development initiatives, to help employees grow and advance in their careers.

Fidelis Care is committed to providing its employees with competitive salaries and benefits, as well as professional development opportunities. The organization offers a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, a 401(k) retirement plan, and employee assistance programs. Additionally, Fidelis Care provides tuition reimbursement, on-site health and wellness programs, professional development and training, and other employee perks.

Yes, Fidelis Care offers a variety of educational opportunities for members, providers, and the community. Fidelis Care hosts free webinars on a variety of topics, such as understanding insurance coverage, health care costs, and preventive health services. The organization also offers health care trainings for providers, as well as educational resources and materials on topics ranging from healthy eating to financial literacy. Additionally, Fidelis Care regularly hosts community events to provide education and resources to local residents.

Fidelis Care is looking for individuals who are passionate about helping others and committed to providing excellent customer service. To be a good fit for Fidelis Care, you must also be willing to learn and adapt to the ever-changing health care industry. Additionally, having a strong background in customer service and healthcare is also an asset.

Yes, Fidelis Care does have a selection process for its career opportunities. The process typically involves submitting a resume and cover letter, completing a skills assessment or test, and participating in an interview. Depending on the position a candidate is applying for, additional requirements may be required such as background checks, drug testing, and references.

Yes, Fidelis Care offers internships. The company offers a wide range of internships and co-op opportunities in various areas, such as marketing, communications, finance, and technology. For more information, check out Fidelis Care's career page.

Fidelis Care offers a variety of training options to ensure that employees have the skills and knowledge they need to succeed. These options include classroom training, online training, on-the-job training, and webinars.

Once you join Fidelis Care, you will receive access to a variety of resources and services, including 24/7 access to health care advice and services, access to a wide range of medical providers, prescription coverage, and discounts on health services such as vision, hearing, and dental care. Additionally, you will be provided with personalized customer service and support throughout your membership.

The salary range for Fidelis Care careers varies depending on the position and the location of the job. Generally speaking, entry-level positions in New York City, for example, start at around $47,000 per year and can go up to $135,000 per year for more experienced positions.

Fidelis Care does not have a set policy regarding the promotion of its employees. However, the company does recognize and reward employees for their hard work and dedication. Promotions are based upon individual performance and contributions to the organization.

Fidelis Care has a professional dress code policy that encourages employees to dress in a manner that reflects the company’s values and culture, while also remaining comfortable. The company encourages employees to dress in business casual attire, such as slacks, collared shirts, skirts, and dresses. Employees should refrain from wearing jeans, t-shirts, or any clothing with offensive language or graphics.

Yes, Fidelis Care offers opportunities for remote work for certain positions. Contact your local Fidelis Care office for more information.

Fidelis Care offers a variety of professional development services and resources to its providers and staff. These include access to webinars, seminars, conferences and other educational opportunities, as well as access to an online library of educational materials. Additionally, Fidelis Care has established a Provider Advisory Council that regularly meets and provides feedback on provider education and development initiatives.