Frequently Asked Questions about Embassy Suites by Hilton Santa Ana Orange County Airport Careers

Performance evaluations at Embassy Suites by Hilton Santa Ana Orange County Airport are typically conducted on an annual basis. However, there may be exceptions to this schedule depending on the specific needs and circumstances of the hotel. Employees can expect to receive feedback and have their performance reviewed at least once a year.

The company's policy at Embassy Suites by Hilton Santa Ana Orange County Airport prioritizes the safety and security of all employees. We have established strict protocols and guidelines to ensure a safe work environment, including regular training sessions on emergency procedures and regular maintenance of equipment and facilities. We also have a zero-tolerance policy for any form of harassment or discrimination to ensure the well-being of our employees.

Yes, as an employee of Embassy Suites by Hilton Santa Ana Orange County Airport, you may receive special discounts and benefits at other Hilton properties. These discounts and benefits may vary and are subject to availability. It is best to inquire with your HR department or refer to the employee handbook for more information on specific discounts and benefits for employees at other Hilton properties.

Embassy Suites by Hilton Santa Ana Orange County Airport promotes work-life balance by offering a range of benefits and policies. This includes flexible work schedules, paid time off, and employee assistance programs. The company also encourages employees to participate in wellness activities and offers discounts on hotel stays and dining for employees and their families. Additionally, the company values open communication and encourages managers to work with employees to find a balance that works for them.

Yes, Embassy Suites by Hilton Santa Ana Orange County Airport offers a retirement plan for eligible employees. The company's retirement plan includes a 401(k) savings plan with a matching contribution from the employer. Employees may also have the option to participate in a pension plan, depending on their position and years of service with the company. Detailed information on these plans can be obtained through the HR department.

While I cannot speak for the specific hotel, as an international brand, Embassy Suites by Hilton likely offers opportunities for international assignments or transfers to its employees. This could include roles at other Embassy Suites locations around the world or within the Hilton portfolio of hotels. Employees interested in such opportunities should discuss them with their management team.

Embassy Suites by Hilton Santa Ana Orange County Airport takes customer complaints and difficult situations seriously. Our staff is trained to actively listen and empathize with the guest to understand the issue. We then work towards finding a satisfactory solution, whether it be a refund, room change, or complimentary amenities. Our goal is to ensure that all guests have a positive experience at our hotel.

Yes, there are opportunities for cross-training and working in different departments at Embassy Suites by Hilton Santa Ana Orange County Airport. The hotel offers a variety of positions in departments such as front desk, housekeeping, food and beverage, and management. Employees are encouraged to gain experience and skills in different areas, and may have the opportunity to switch departments or take on additional responsibilities.

The policy at Embassy Suites by Hilton Santa Ana Orange County Airport allows for employees to take time off for personal or family emergencies. This time off is granted on a case-by-case basis and must be approved by a supervisor. The amount of time off granted will depend on the specific circumstances of the emergency.

Yes, Embassy Suites by Hilton Santa Ana Orange County Airport provides parking for employees. There is a designated parking lot on the property for employees to use. Additionally, there may be reserved spots or a parking pass system in place for employees to easily access parking. It is best to check with the hotel's management for specific details on employee parking policies.

The policy at Embassy Suites by Hilton Santa Ana Orange County Airport allows employees to take a 30-minute unpaid meal break for shifts lasting six or more hours. Breaks of 10-15 minutes are also permitted for shifts lasting four or more hours. Employees are expected to take breaks and meal times at designated times and to communicate with their supervisors if they need to adjust their schedule.

The company highly values diversity and inclusion at Embassy Suites by Hilton Santa Ana Orange County Airport. We believe that a diverse and inclusive workplace leads to a more innovative and productive team. We are committed to promoting and maintaining a culture of respect and acceptance for all individuals, regardless of their background or identity. We strive to create an inclusive environment where everyone feels welcomed and valued.

Yes, there are several volunteer and community service opportunities available for employees at Embassy Suites by Hilton Santa Ana Orange County Airport. These include partnering with local organizations to participate in community events, organizing donation drives for charitable causes, and volunteering at local schools and non-profit organizations. Additionally, the hotel offers a volunteer time off program for employees to use their work hours to give back to the community.

Yes, Embassy Suites by Hilton Santa Ana Orange County Airport does have an employee referral program. Employees can refer their friends, family or acquaintances for job openings at the hotel and if the referral is successful, the employee will receive a monetary bonus or other rewards. This program helps to attract high-quality candidates and also rewards employees for their efforts in recruiting new talent.

The policy on vacation and sick time at Embassy Suites by Hilton Santa Ana Orange County Airport is determined by the individual employee's contract and the company's standard employee benefits package. Typically, employees are granted a certain number of vacation days and sick days per year, which can be used at their discretion, as long as they follow proper procedures for requesting time off.

There are various job opportunities available at Embassy Suites by Hilton Santa Ana Orange County Airport, including front desk agents, housekeeping staff, food and beverage servers, banquet and event coordinators, maintenance technicians, and sales and marketing professionals. Additionally, there may also be managerial and administrative positions, such as general manager or human resources manager.

Yes, Embassy Suites by Hilton Santa Ana Orange County Airport offers opportunities for remote and flexible work arrangements, particularly in roles such as reservations and guest services which can be done remotely. Additionally, the hotel may offer flexible scheduling options for certain positions, allowing employees to work from home on certain days or adjust their hours to fit their needs.

Yes, employees at Embassy Suites by Hilton Santa Ana Orange County Airport receive discounts on hotel stays, dining, and amenities at the hotel. They may also receive discounts or perks at other Hilton properties. Additionally, employees may have access to training and development opportunities, employee recognition programs, and other benefits offered by the company.

The average salary range for positions at Embassy Suites by Hilton Santa Ana Orange County Airport varies depending on the specific job title and level of experience. However, according to JobzMall, the average hourly pay for a front desk agent is $12, while a housekeeper earns an average of $11 per hour. Management positions such as general manager can earn an average salary of $70,000 per year.

Yes, Embassy Suites by Hilton Santa Ana Orange County Airport offers on-site training and development programs for employees. These programs include orientation for new hires, ongoing training for current employees, and opportunities for career advancement. The hotel also offers various workshops and seminars to enhance skills and knowledge, as well as mentorship programs to support professional growth.