What are the expectations for customer service at Century 21 Department Stores?
Century 21 Department Stores expects its customer service representatives to provide friendly, efficient service to customers, answer customer inquiries in a timely manner, and ensure that customer transactions are completed accurately and efficiently. The company also expects its customer service personnel to help customers select items that meet their needs and to adhere to all company policies and procedures related to customer service. Additionally, Century 21 Department Stores expects its customer service staff to take an active role in resolving customer complaints and to follow up with customers to ensure their satisfaction.
Other Questions about Century 21 Department Stores
- Will I receive a uniform to wear when working at Century 21 Department Stores?
No, Century 21 Department Stores does not provide uniforms for its employees.
- What is the employee discount policy at Century 21 Department Stores?
The employee discount policy at Century 21 Department Stores varies by store. Generally, employees receive a 20% discount on purchases made in the store. Discounts may be higher during special promotions and on certain items.
- Does Century 21 Department Stores have a mentoring program?
Century 21 Department Stores does not have a mentoring program.
- Does Century 21 Department Stores offer tuition reimbursement programs?
No, Century 21 Department Stores does not offer tuition reimbursement programs.
- Do I need previous sales experience to work at Century 21 Department Stores?
No, previous sales experience is not required to work at Century 21 Department Stores. However, knowledge of customer service and basic sales strategies may be beneficial.