What are the core values of British Airways?
1. Safety: Ensuring the safety and security of customers and colleagues is always our highest priority. 2. Quality: Providing a world-class service to every customer and delivering it consistently. 3. Integrity: Being honest and trustworthy in all our dealings. 4. Respect: Treating everyone with dignity and fairness. 5. Innovation: Being creative and proactive in finding solutions that enhance our products and services. 6. Teamwork: Working collaboratively, across functions and borders, to achieve our common goals. 7. Excellence: Always striving to be the best in everything we do.
Other Questions about British Airways
- Is there a dress code for employees of British Airways?
Yes, British Airways has a dress code for employees. The dress code is in place to ensure that all employees present a professional image, and includes guidelines for both men and women. For men, the dress code includes a shirt and tie, and for women, business attire such as a business suit or equivalent.
- What additional benefits are offered to employees of British Airways?
In addition to competitive salaries, British Airways offers its employees a number of additional benefits, including: - Health and wellbeing benefits, such as access to private medical cover, health screening, and discounts on gym memberships. - A generous pension scheme with employer contributions. - Generous holiday allowance and flexible working arrangements. - Discounted flights and travel packages. - A range of discounts and cashback schemes on a variety of products and services. - Access to exclusive offers and experiences. - An employee assistance programme offering free and confidential advice on a range of issues. - Opportunities for training and development.
- What kind of opportunities are there for flexible working at British Airways?
British Airways offers flexible working opportunities in a variety of ways. Flexible working arrangements may include part-time or job-share, flexible hours, remote working, and compressed working weeks. The airline also offers flexible benefits and benefits packages that employees can choose from, depending on their individual circumstances. British Airways is committed to supporting employees to achieve a work-life balance that works for them.
- How often are performance reviews conducted for employees of British Airways?
Performance reviews for employees of British Airways are conducted annually.
- Are there any customer service roles at British Airways?
Yes, there are customer service roles at British Airways. These roles may include customer service agents, customer service representatives, customer service advisors, and other related positions.
- How long is the probationary period when joining British Airways?
The probationary period for new British Airways employees is typically 6 months.