What is the onboarding process like at BBB?
The onboarding process at BBB typically begins with a virtual or in-person orientation, where new employees will learn about the company and the role they will be playing. They will then receive their training materials and be introduced to their team and supervisor. After that, new hires will be provided with job-specific orientation and training, which may include product training, customer service training, and/or industry-specific training. Finally, new hires may be given the opportunity to shadow a team member, and may have the opportunity to participate in additional team activities or meetings.
Other Questions about Better Business Bureau
- What hours do employees work at BBB?
At BBB, employees typically work 40 hours per week, Monday through Friday, with occasional weekend hours.
- What type of training is provided to BBB employees?
BBB offers a wide variety of training options to employees, including in-person classroom training, online courses, webinars, and virtual training. They also offer specialized programs tailored to individual employee needs.
- How is performance evaluated at BBB?
Performance at BBB is evaluated based on an individual's ability to meet and exceed job responsibilities and objectives, their level of commitment to the company, their contribution to team success, their development of innovative solutions and ideas, and their ability to work with others in a collaborative, respectful, and professional manner. Performance is also evaluated through feedback from peers, supervisors, and customers.
- Is there a probationary period at BBB?
Yes, BBB has a probationary period of 90 days for most newly hired employees. During this period, the employee's performance is closely monitored to ensure that they are meeting the expectations of the company.
- Are there opportunities for advancement at BBB?
Yes, there are opportunities for advancement at BBB. Depending on the individual's experience, qualifications, and performance, they may be eligible for promotions or leadership roles.
- Are there benefits available to BBB employees?
Yes, BBB employees are eligible for a variety of benefits, including health care, retirement savings, vacation, paid holidays, and more.