Frequently Asked Questions about America's Car-Mart Careers

America's Car-Mart is a fast-paced, customer-oriented business. Employees are expected to be professional, friendly, and knowledgeable when dealing with customers. The work environment is typically relaxed and collaborative, with a focus on team work. Employees must be able to work independently and efficiently in order to meet deadlines and customer expectations. Additionally, employees must have a good attitude and be willing to go the extra mile to make sure customers are satisfied.

America’s Car-Mart promotes diversity and inclusion in a variety of ways. The company has a formal Diversity & Inclusion Council which meets regularly to review the organization’s policies, procedures, and practices, and to ensure that all employees feel welcome, respected, and valued. They also offer various training sessions on topics such as unconscious bias, cultural sensitivity, and inclusion. Additionally, the company has a zero-tolerance policy for discrimination of any kind. Car-Mart also celebrates diversity in its workplace by hosting events to recognize holidays and special occasions from different cultures. Lastly, America’s Car-Mart actively recruits a diverse pool of candidates for open positions, and has established a diverse hiring committee to ensure that the recruiting process is inclusive and fair.

America's Car-Mart employees typically receive raises once a year, typically in June.

Yes, America's Car-Mart does provide on-the-job training for all new employees. The training program covers a variety of topics such as customer service, sales techniques, and product knowledge. Trainees also learn how to use the company's computer system and software.

At America's Car-Mart, we strive to ensure that our employees have a healthy balance between their work and personal lives. We offer flexible scheduling options and provide our employees with ample time off for vacation, sick days, and personal days. Additionally, we have an Employee Assistance Program (EAP) to provide our employees with additional resources to help maintain a healthy work-life balance.

No, America's Car-Mart does not offer employee discounts.

Yes, America's Car-Mart offers a 401(k) retirement plan to its employees. Employees can contribute up to 50% of their eligible pay to the plan, with a match of up to 3%.

America's Car-Mart offers its employees paid vacation time. Eligible employees receive two weeks of paid vacation after their first year of service, which increases to three weeks after five years of service. Employees also receive seven paid holidays each year.

No, America's Car-Mart does not provide any tuition reimbursement.

Yes, some additional perks associated with working at America's Car-Mart include a competitive salary and benefits package, career growth opportunities, and discounts on car purchases.

Yes, America's Car-Mart offers paid time off. Eligible employees can accrue up to five paid days off per year and up to three paid personal days per year.

At America’s Car-Mart, safety is a top priority. The company has implemented several safety protocols to protect both customers and employees. These protocols include: • Sanitizing all high-touch surfaces regularly • Requiring face masks for all employees and customers • Establishing physical distancing in the store, including floor markings to indicate safe distances for employees and customers • Installing plexiglass shields at the point of sale • Utilizing contactless payment methods • Encouraging employees to stay home if they are feeling ill • Offering remote services and contactless delivery when available

At America’s Car-Mart, customer service is a top priority. The company strives to provide a positive experience for all customers, from the initial inquiry through the purchase process. Employees are expected to greet customers with a friendly smile, treat them with respect and provide prompt, courteous service. They should be knowledgeable about the products and services offered and be ready to answer any questions customers may have. They should strive to make sure that the customer feels satisfied with their purchase, and that they have had a pleasant experience.

Yes, America's Car-Mart offers job-specific training to all new employees. The training program covers topics such as customer service, sales, inventory management, and technical knowledge.

Employee performance at America's Car-Mart is evaluated based on the company's core values: honesty, integrity, respect, hard work, and excellence. Employee performance is assessed through customer feedback, sales goals, and team collaboration. Additionally, supervisors review individual employees’ performance and provide feedback on areas of improvement.

1. Must be at least 18 years old 2. Must have a valid driver's license 3. Must be able to pass a background check 4. Must have strong communication skills 5. Must have the ability to work in a fast-paced environment 6. Must be highly organized and detail-oriented 7. Must have excellent customer service skills 8. Must possess basic computer skills 9. Must be able to lift up to 50 lbs. 10. Must be able to work flexible hours, including nights and weekends

America's Car-Mart conducts a criminal background check that includes a search of national, state and county databases, as well as a search of their proprietary database.

No, America's Car-Mart does not currently offer any discounts to employees.

America's Car-Mart provides a variety of advancement opportunities to its employees. Depending on their location, Car-Mart employees may be eligible for promotions to become Assistant Managers, Store Managers, General Managers, District Managers, Regional Managers, and Executive Leadership positions.

No, America's Car-Mart does not offer health insurance benefits to its employees.