Zimmer Biomet

Product Support Technician

Zimmer Biomet

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an experienced and technical Product Support Technician to join Zimmer Biomet's team! As a member of our team, you will be responsible for providing technical support to both customers and internal staff. We are looking for a professional who is passionate about helping customers and has a strong technical background.The ideal candidate will have a bachelor's degree in engineering, computer science, or a related field, as well as 3+ years of experience in product support or related technical support experience. You must be organized, have excellent communication skills, and a customer-focused attitude. Experience with medical device or orthopedic products is a plus. You must also have the ability to multitask and prioritize tasks in a fast-paced environment.If you think you have the qualifications and drive to join our team, we want to hear from you!

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Customer Service Skills

  • Troubleshooting Abilities

  • Experience With Medical Device Products

  • Excellent Communication Skills

  • Technical Aptitude

  • Proficiency With Windows Operating Systems

  • Experience With Installation

  • Configuration

  • And Maintenance Of Software And Hardware

Required Skills
  • Documentation

  • Testing

  • Training

  • Networking

  • Troubleshooting

  • Technical Support

  • customer service

  • Quality Control

  • Maintenance

  • Software Installation

  • hardware installation

  • Configuration

  • Diagnostics

  • Repairs

  • Processes

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Product Support Technician is between $30,000 and $50,000 per year. This salary range may vary based on the level of experience, the type of product being supported, and the geographical region of the job.

Additional Information
Zimmer Biomet is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2023
Apply BeforeMay 22nd, 2025
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About Zimmer Biomet

Zimmer Biomet is a publicly traded medical device company. It was founded in 1927 to produce aluminum splints. The firm is headquartered in Warsaw, Indiana, where it is part of the medical devices business cluster.

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