Yum! Brands

Associate Manager, Service Desk

Yum! Brands

Irvine, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Yum! Brands is looking for an enthusiastic, customer-focused Associate Manager of the Service Desk to join our talented team. As a member of the Service Desk team, you will help manage the technical services team to ensure customer satisfaction and successful technology solutions. To be successful in this role, you must have strong technical acumen, excellent customer service skills, and the ability to lead and collaborate with a team. You must also be highly organized, detail-oriented, and have a knack for problem-solving. If you have a proven track record of success in a Service Desk environment, we want to hear from you!

Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Strong Organizational Skills

  • Excellent Customer Service And Communication Abilities

  • Proficiency In It Systems

  • Basic Knowledge Of Hardware And Software

  • At Least Year Of Experience In A Related Field

  • Demonstrated Ability To Multitask

  • Proficiency In Problem-Solving Techniques

  • Ability To Work Independently And Collaboratively

Required Skills
  • Documentation

  • Project Management

  • Training

  • Networking

  • Troubleshooting

  • Communication

  • Technical Support

  • Leadership

  • Mentoring

  • customer service

  • Collaboration

  • Coordination

  • Problem-Solving

  • Decision-Making

  • Team-Building

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Manager, Service Desk in Irvine, CA, USA is $66,000 to $85,000 per year. This range includes the base salary, any bonuses, and other forms of compensation, such as stock options and benefits. The exact salary offered to an individual will depend on factors such as experience, qualifications, and the company hiring.

Additional Information
Yum! Brands is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 14th, 2023
Apply BeforeApril 11th, 2026
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About Yum! Brands

Yum! Brands, Inc., or Yum! and formerly Tricon Global Restaurants, Inc., is an American fast food company. Yum! operates the brands Taco Bell, KFC, Pizza Hut, and WingStreet worldwide, except in China, where the brands are operated by a separate company, Yum China.

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