Patient Relations Ambassador

The Patient Relations Ambassador at Yale New Haven Health System is a critical role for ensuring our patients receive the best possible experience throughout their care journey. We are looking for a dynamic and personable individual to join our team and serve as the face of our patient relations program. The ideal candidate will have excellent communication skills, the ability to manage multiple tasks, and a commitment to providing a high level of customer service. This is an opportunity to make a real impact on patient care and satisfaction.Qualifications:• Bachelor's degree in healthcare, communications, or related field• Minimum two years of experience in a customer service role• Ability to effectively communicate with patients, families, and other members of the healthcare team• Demonstrated organizational and problem-solving skills• Knowledge of healthcare regulations, policies, and procedures• Computer literacy in Microsoft Office applications• Ability to work independently and effectively manage multiple priorities• Excellent interpersonal and communication skills, both verbal and written• Ability to interact with a diverse group of patients and healthcare staff• Commitment to the values and mission of Yale New Haven Health SystemIf you are an enthusiastic professional who is passionate about delivering exceptional patient care, we would love to hear from you!

According to JobzMall, the average salary range for a Patient Relations Ambassador in New Haven, CT, USA is $22,000 - $34,000 per year.

YNHH is the 1,541-bed teaching hospital for Yale School of Medicine. Connecticut’s leading healthcare system, consisting of Bridgeport, Greenwich, Lawrence + Memorial, Yale New Haven and Westerly hospitals, and Northeast Medical Group, a physician foundation of primary care and medical specialists.