Medical Receptionist - Neurosurgery - NEMG

Are you a compassionate and organized individual looking for a rewarding career in the healthcare industry? Look no further! Join our team at Yale New Haven Health System as a Medical Receptionist for our Neurosurgery department within Northeast Medical Group. In this role, you will play a vital role in providing exceptional patient care and support to our team of neurosurgeons. We are seeking a detail-oriented and customer service-driven individual with previous experience in a medical setting. If you are passionate about making a difference in the lives of others and thrive in a fast-paced environment, we want to hear from you!

1. Greet patients and visitors in a warm and friendly manner, creating a welcoming and comfortable environment for all.
2. Efficiently and accurately schedule appointments for patients, ensuring optimal use of physician and facility time.
3. Maintain patient records and ensure all information is up-to-date and accurate.
4. Answer incoming calls and direct them to the appropriate party, providing excellent customer service.
5. Verify insurance information and obtain necessary authorizations for procedures.
6. Collaborate with other departments and staff to ensure a seamless patient experience.
7. Coordinate and assist with patient check-in and check-out processes.
8. Offer support and assistance to patients and their families, addressing any concerns or questions they may have.
9. Maintain strict confidentiality of patient information and follow all HIPAA regulations.
10. Keep waiting areas and reception desk clean and organized.
11. Communicate effectively with physicians, nurses, and other medical staff to ensure efficient and timely patient care.
12. Act as a liaison between patients and physicians, ensuring clear communication and understanding of treatment plans.
13. Continuously update and maintain knowledge of insurance policies and procedures.
14. Assist with administrative tasks such as filing, data entry, and ordering supplies.
15. Display a positive and professional attitude at all times, representing the organization in a positive manner.

According to JobzMall, the average salary range for a Medical Receptionist - Neurosurgery - NEMG in New London, CT, USA is $35,000 - $45,000 per year. This may vary depending on factors such as experience, education, and the specific employer.

YNHH is the 1,541-bed teaching hospital for Yale School of Medicine. Connecticut’s leading healthcare system, consisting of Bridgeport, Greenwich, Lawrence + Memorial, Yale New Haven and Westerly hospitals, and Northeast Medical Group, a physician foundation of primary care and medical specialists.