Medical Receptionist

Welcome to Yale New Haven Health System, where we are dedicated to providing exceptional patient care and cutting-edge medical research. We are currently seeking a highly organized and empathetic Medical Receptionist to join our team. As the first point of contact for our patients, the ideal candidate will have a warm and welcoming demeanor, excellent communication skills, and a passion for helping others. If you are looking to make a positive impact in the healthcare industry, this could be the perfect opportunity for you.

1. Greet and welcome patients and visitors in a warm and friendly manner.
2. Answer incoming phone calls and direct them to the appropriate department or individual.
3. Schedule patient appointments and manage the daily appointment schedule.
4. Verify patient insurance and collect necessary co-pays or fees.
5. Maintain accurate and up-to-date patient records.
6. Communicate with patients regarding any necessary paperwork or forms.
7. Provide information and assistance to patients and visitors, including directions and general hospital information.
8. Assist with patient check-in and check-out processes.
9. Collaborate with other healthcare professionals to ensure smooth patient flow and efficient operations.
10. Demonstrate empathy and compassion towards patients and their families.
11. Maintain confidentiality and adhere to all HIPAA regulations.
12. Respond to inquiries and resolve any patient concerns or complaints.
13. Keep reception area and waiting room clean and organized.
14. Participate in staff meetings and training sessions as needed.
15. Contribute to a positive and professional work environment.

According to JobzMall, the average salary range for a Medical Receptionist in Niantic, East Lyme, CT, USA is approximately $29,000 to $36,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some medical receptionists may also receive additional benefits such as health insurance and paid time off.

YNHH is the 1,541-bed teaching hospital for Yale School of Medicine. Connecticut’s leading healthcare system, consisting of Bridgeport, Greenwich, Lawrence + Memorial, Yale New Haven and Westerly hospitals, and Northeast Medical Group, a physician foundation of primary care and medical specialists.