Customer Success Manager

70 N 2nd St, San Jose, CA 95113, USA

Full-TimeDepends on ExperienceSenior LevelBachelors

Job Description

Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage and unlock the most value. Work proactively with our account management team to retain revenue in your book of business while identifying upsell opportunities. Run periodic reviews of customer Wrike workspaces to ensure they are using functionality optimally. Partner with our marketing team to identify references and case studies. Quarterback your accounts by overseeing multiple moving initiatives and coordinating various Wrike teams as they engage with your customers.

Where is this job?

This job is located at 70 N 2nd St, San Jose, CA 95113, USA

Job Qualifications

5 - 10 years of work experience in a customer-facing role
Passionate about teaching/instilling knowledge in others

Required Skills

Project Management
Time Management
Record keeping
Public Speaking skills

Soft Skills

Problem Solving
Process Improvement
Team player
Verbal communication
Detail Oriented
written communication
Results driven

Compensation

According to JobzMall, the average salary range for a Customer Success Manager in 70 N 2nd St, San Jose, CA 95113, USA is between $72,500 and $102,000 per year. This range may vary depending on the company, experience, and other factors.

Additional Information

Wrike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedDecember 17th, 2020

Apply BeforeJuly 20th, 2025

This job posting is from a verified source.

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