Configuration Technician

Welcome to World Wide Technology! We are looking for a Configuration Technician to join our team and be a part of our mission to help our customers succeed. As a Configuration Technician, you will be responsible for configuring software, hardware, and networks in order to meet customer needs. This is a great opportunity to gain experience and help us ensure that our customers receive the best possible service.The ideal candidate for this position will have excellent technical and problem-solving skills, with the ability to troubleshoot complex issues. You should also have great communication skills, with the ability to collaborate with customers and other team members to ensure the best possible outcome. A passion for technology and a commitment to customer satisfaction are essential for this role. We are looking for someone who is organized, detail-oriented, and focused on providing the highest level of customer service.We are excited to find the right candidate to join our team and help us achieve our mission of providing the best technology solutions to our customers.

Responsibilities for Configuration Technician:

-Configure software, hardware, and networks to meet customer needs -Troubleshoot complex technical issues -Collaborate with customers and other team members to ensure best possible outcome -Provide the highest level of customer service -Ensure customer satisfaction and provide solutions to customer inquiries -Maintain organized records and documentation of customer configurations -Stay up-to-date on the latest technology trends and products -Ensure timely completion of customer configurations -Identify and suggest improvements to existing processes and procedures -Participate in team meetings and trainings -Provide support to other team members as needed.

According to JobzMall, the average salary range for a Configuration Technician in Edwardsville, IL, USA is $36,000 - $55,000. This range may vary depending on experience, qualifications, and other factors.

WWT is a technology solution provider focused on driving infrastructure modernization, security transformation, cloud integration and digital experiences.