WestRock

Director Technical Services

WestRock

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for an innovative and driven Director of Technical Services to join the WestRock team! In this role, you will be responsible for leading the implementation of technical services to ensure successful execution of our business objectives. We are seeking a strategic leader who can develop and motivate a team of professionals while keeping close ties to our customers.To be successful in this role, you must have a Bachelor's degree in Engineering or a related field, extensive experience in the area of Technical Services, a proven track record of leading successful projects, and excellent communication, problem-solving, and team building skills. If you are passionate about quality and customer service, and have the technical experience to make a real difference in our business, WestRock is the place for you!

Responsibilities:

  1. Develop and lead a team of Technical Services professionals to ensure successful execution of business objectives.
  2. Establish and maintain close ties with customers to ensure quality and customer service.
  3. Analyze customer needs and develop appropriate technical services solutions to meet their requirements.
  4. Oversee and manage technical services projects from start to finish.
  5. Ensure that all technical services projects are completed on time and within budget.
  6. Develop and implement quality assurance processes to ensure high standards of technical excellence and customer satisfaction.
  7. Monitor customer feedback and take appropriate action to address any issues or concerns.
  8. Mentor and motivate team members to ensure they are meeting and exceeding expectations.
  9. Develop and implement policies and procedures to ensure efficient and effective operations.
  10. Stay up to date on industry trends and best practices.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Business Acumen

  • Project Management

  • Problem-Solving

  • Leadership

  • Strategic Planning

  • Technical Expertise

  • Budget Management

  • People Management

Required Skills
  • Networking

  • Planning

  • Communication

  • Quality

  • Management

  • Leadership

  • Automation

  • Analytics

  • Technical

  • Collaboration

  • Problem-Solving

  • Business

  • Strategic

  • Processes

  • Customer

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Initiative

Compensation

According to JobzMall, the average salary range for a Director Technical Services in Atlanta, GA, USA is $91,000 to $150,000. This range will vary depending on the specific job duties, the company size, and the experience of the individual.

Additional Information
WestRock is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 6th, 2023
Apply BeforeJuly 20th, 2025
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About WestRock

WestRock Co. engages in the provision of paper and packaging solutions in the filed of corrugated markets. It operates through the following segments: Corrugated Packaging, and Consumer Packaging.

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