Registration Specialist- Patient Access

West Virginia United Health System is currently searching for a Registration Specialist- Patient Access to join our team. Our goal is to maintain the highest level of patient satisfaction through quality customer service. This role will be responsible for registering patients in a timely and accurate manner, providing excellent customer service, and ensuring all patients receive a warm and welcoming experience.To be successful in this role, it is essential that you have the ability to multi-task in a fast-paced environment, possess excellent communication and customer service skills, and have strong computer proficiency. Additionally, you must have high school diploma or equivalent. Previous experience in registrar/patient access or similar role are preferred.If you are a customer service-oriented individual who is passionate about delivering outstanding patient experiences, we want to hear from you!

Responsibilities:

1. Registers patients in a timely and accurate manner
2. Provides excellent customer service and ensures all patients receive a warm and welcoming experience
3. Multi-tasks in a fast-paced environment
4. Possesses excellent communication and customer service skills
5. Has strong computer proficiency
6. Follows all applicable laws and regulations
7. Maintains patient information confidentiality
8. Provides accurate information to patients regarding insurance coverage and payment options
9. Processes incoming/outgoing calls in a courteous and professional manner
10. Updates patient information in the system
11. Resolves customer inquiries in a timely manner
12. Assists in resolving any patient issues related to registration and payment
13. Monitors and records patient satisfaction levels
14. Completes all pre-registration paperwork and processes as needed

According to JobzMall, the average salary range for a Registration Specialist- Patient Access in Morgantown, WV, USA is between $24,993 and $32,091 per year. This range is based on the salaries reported by naukri.com and indeed.com.

The WVU Health System, WVU Medicine's largest component, is a not-for-profit corporation and West Virginia's largest employer. West Virginia United Health System helps residents in the Mountain State stay on top of their health. The system operates United Hospital Center (in Clarksburg), as well as hospitals in the West Virginia University Hospitals (WVUH) system, including City Hospital (Martinsburg), Jefferson Memorial Hospital (Ranson), and WVUH's home hospital in Morgantown. In addition, WVUHS operates WVUH's Cheat Lake physicians ambulatory center, as well as a network of about a dozen primary care clinics located throughout central and northern West Virginia. Combined, the system's hospitals and clinics have more than 1000 beds and treat approximately 1.4 million patients annually.