Legal Customer Service Representative

At West Virginia United Health System, we’re searching for an experienced, passionate, and enthusiastic Legal Customer Service Representative to join our team. Our ideal candidate has a strong background in the legal field and customer service, and is eager to provide exceptional service to our customers. If you’re looking for an opportunity to join a diverse and innovative team, this is the perfect fit.We expect the Legal Customer Service Representative to have extensive knowledge of legal terminology, processes, and regulations, as well as customer service best practices. Our ideal candidate should have a professional and courteous demeanor, excellent communication skills, and be highly organized and detail-oriented. The ability to work well in a team environment is essential. We also expect the Legal Customer Service Representative to be well-versed in the legal industry, and have a strong understanding of our customer’s needs.Do you have the qualifications and enthusiasm to join our team? If so, we’d love to hear from you!

Responsibilities:

1. Respond to customer inquiries in a timely and professional manner.
2. Provide accurate and up-to-date information about the legal process and regulations.
3. Maintain a high level of customer service, ensuring customer satisfaction.
4. Utilize excellent communication skills to effectively resolve customer issues and inquiries.
5. Research and analyze customer complaints and provide appropriate solutions.
6. Participate in team meetings and brainstorming sessions.
7. Develop and maintain relationships with customers.
8. Ensure compliance with company policies and procedures.
9. Monitor customer feedback and provide constructive advice for improvement.
10. Stay up-to-date on legal industry trends and developments.

According to JobzMall, the average salary range for a Legal Customer Service Representative in Morgantown, WV, USA is between $25,000 and $38,000 per year. The salary range depends on a variety of factors, including experience, education level, and skill set. Additionally, the employer's location, size, industry, and other factors may also play a role in setting the salary range for a Legal Customer Service Representative.

The WVU Health System, WVU Medicine's largest component, is a not-for-profit corporation and West Virginia's largest employer. West Virginia United Health System helps residents in the Mountain State stay on top of their health. The system operates United Hospital Center (in Clarksburg), as well as hospitals in the West Virginia University Hospitals (WVUH) system, including City Hospital (Martinsburg), Jefferson Memorial Hospital (Ranson), and WVUH's home hospital in Morgantown. In addition, WVUHS operates WVUH's Cheat Lake physicians ambulatory center, as well as a network of about a dozen primary care clinics located throughout central and northern West Virginia. Combined, the system's hospitals and clinics have more than 1000 beds and treat approximately 1.4 million patients annually.