Associate Help Desk Technician

At West Virginia United Health System, we're looking for an experienced and dedicated Associate Help Desk Technician who can provide excellent customer service support to our internal and external customers. As part of our team, you will work directly with our customers to answer questions, troubleshoot technical issues, and assist with the resolution of technical problems. We are a fast-paced and dynamic organization and are looking for a self-starter who can take initiative and take ownership of their projects and tasks.To succeed in this role, you will need to have a strong understanding of IT related concepts and possess excellent problem-solving skills. You should also have excellent communication and interpersonal skills, as you will be working closely with customers to ensure their satisfaction. The ideal candidate will also have a positive attitude and enthusiasm to learn and grow within our organization.If you have the necessary qualifications and are looking for an opportunity to help our organization exceed its IT support goals, we would love to hear from you!

Responsibilities for the Associate Help Desk Technician:

1. Provide excellent customer service support to internal and external customers.
2. Answer customer questions and troubleshoot technical issues.
3. Assist in resolving technical problems.
4. Take initiative and ownership of projects and tasks.
5. Possess a strong understanding of IT related concepts and excellent problem-solving skills.
6. Communicate and interact effectively with customers.
7. Demonstrate a positive attitude and enthusiasm to learn and grow.
8. Support the organization in exceeding IT support goals.

According to JobzMall, the average salary range for a Associate Help Desk Technician in Morgantown, WV, USA is between $28,103 and $35,179. This range is based on the salary information reported by employers to JobzMall.

The WVU Health System, WVU Medicine's largest component, is a not-for-profit corporation and West Virginia's largest employer. West Virginia United Health System helps residents in the Mountain State stay on top of their health. The system operates United Hospital Center (in Clarksburg), as well as hospitals in the West Virginia University Hospitals (WVUH) system, including City Hospital (Martinsburg), Jefferson Memorial Hospital (Ranson), and WVUH's home hospital in Morgantown. In addition, WVUHS operates WVUH's Cheat Lake physicians ambulatory center, as well as a network of about a dozen primary care clinics located throughout central and northern West Virginia. Combined, the system's hospitals and clinics have more than 1000 beds and treat approximately 1.4 million patients annually.