Washington State University

Spanish Support Specialist

Washington State University

Pullman, WA 99163, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a Spanish language expert passionate about providing exceptional support? Do you thrive in a dynamic and fast-paced environment? If so, we have an exciting opportunity for you! Washington State University is seeking a Spanish Support Specialist to join our team and provide top-notch assistance to our Spanish-speaking community. As a specialist, you will play a vital role in ensuring effective communication and support for our Spanish-speaking students, faculty, and staff. If you have a strong command of the Spanish language, excellent communication skills, and a customer-oriented mindset, we want to hear from you!

  1. Provide exceptional support to the Spanish-speaking community at Washington State University.
  2. Serve as a language expert and resource for students, faculty, and staff who require assistance in Spanish.
  3. Maintain a high level of proficiency in the Spanish language to effectively communicate and provide accurate support.
  4. Act as a liaison between the Spanish-speaking community and the university, ensuring effective communication and understanding.
  5. Assist with translation and interpretation services as needed.
  6. Develop and maintain relationships with Spanish-speaking individuals and organizations to better understand their needs and provide tailored support.
  7. Stay up-to-date on university policies and procedures to provide accurate information and guidance to Spanish-speaking individuals.
  8. Collaborate with other departments and teams to ensure a seamless and positive experience for Spanish-speaking individuals.
  9. Maintain a customer-oriented mindset to ensure all inquiries and concerns are addressed promptly and effectively.
  10. Provide training and support to colleagues and staff on cultural competency and effective communication with the Spanish-speaking community.
  11. Document and report any issues or challenges encountered in providing support to the Spanish-speaking community.
  12. Continuously seek opportunities to improve and enhance support services for the Spanish-speaking community.
  13. Embrace and promote diversity and inclusivity within the university community.
Where is this job?
This job is located at Pullman, WA 99163, USA
Job Qualifications
  • Fluent In Spanish: A Spanish Support Specialist Must Have Advanced Proficiency In The Spanish Language, Including Strong Written And Verbal Communication Skills.

  • Bachelor's Degree In Spanish Or A Related Field: A Degree In Spanish, Linguistics, Or A Related Field Demonstrates A Strong Understanding Of The Language And Culture.

  • Experience In Customer Service: This Position Requires Interacting With Students, Staff, And Faculty Who May Have Limited English Proficiency. Previous Experience In Customer Service Or Working With Diverse Populations Is Preferred.

  • Knowledge Of Higher Education Systems: Familiarity With The Structure And Processes Of Higher Education Institutions, Specifically At Washington State University, Is Important For Effectively Supporting Spanish-Speaking Students And Faculty.

  • Strong Cultural Competency: A Spanish Support Specialist Must Have A Deep Understanding And Appreciation Of Hispanic Culture And Be Able To Navigate Cultural Differences In A Professional And Respectful Manner.

Required Skills
  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Translation

  • Active listening

  • Problem-Solving

  • Adaptability

  • Technical Troubleshooting

  • Cultural Sensitivity

  • Bilingual Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Spanish Support Specialist in Pullman, WA 99163, USA is $40,000 to $50,000 per year. However, this can vary depending on the company, experience level, and other factors such as language proficiency and job responsibilities. Some companies may offer higher salaries for Spanish Support Specialists with specific skills or certifications. Additionally, cost of living in Pullman, WA may also affect salary ranges in this area.

Additional Information
Washington State University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 17th, 2024
Apply BeforeAugust 19th, 2025
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About Washington State University

Washington State University is a public research university in Pullman, Washington. Founded in 1890, WSU is one of the oldest land-grant universities in the American West.

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