Patient Services Coordinator-Small Animal Emergency and Critical Care

Welcome to Washington State University's Small Animal Emergency and Critical Care department! We are currently seeking a highly organized and compassionate individual to join our team as a Patient Services Coordinator. In this role, you will play a crucial role in providing exceptional patient care and support to our small animal emergency and critical care services. We are looking for someone with excellent communication skills, a strong attention to detail, and a genuine passion for helping animals in need. If you are dedicated to making a difference in the lives of both animals and their owners, we encourage you to apply for this rewarding position.

1. Manage patient intake process, including triage, registration, and scheduling appointments.
2. Communicate effectively with clients to provide timely and accurate updates on their pet's condition.
3. Coordinate and maintain accurate medical records for all patients.
4. Collaborate with veterinarians and veterinary technicians to ensure efficient and effective patient care.
5. Monitor patient status and communicate any changes or concerns to the medical team.
6. Assist with the coordination of diagnostic tests and procedures.
7. Provide compassionate support and assistance to clients during difficult and emotional situations.
8. Maintain a clean and organized work environment.
9. Ensure compliance with all hospital policies and procedures.
10. Act as a liaison between clients, medical staff, and other departments within the hospital.
11. Participate in training and continuing education opportunities to enhance knowledge and skills.
12. Contribute to the overall success of the department by taking on additional tasks and responsibilities as needed.

According to JobzMall, the average salary range for a Patient Services Coordinator-Small Animal Emergency and Critical Care in Pullman, WA 99163, USA is between $35,000-$45,000 per year. This may vary depending on factors such as experience, education, and specific job duties.

Washington State University is a public research university in Pullman, Washington. Founded in 1890, WSU is one of the oldest land-grant universities in the American West.