WageWorks

Senior Information Developer

WageWorks

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced technical writer with a passion for simplifying complex information? Are you looking for a role where you can make a meaningful impact by creating user-friendly content? If so, WageWorks is seeking a Senior Information Developer to join our team!As a Senior Information Developer, you will play a crucial role in our company’s success by creating clear and concise documentation for our products and services. You will collaborate with cross-functional teams to gather information and transform it into easy-to-understand materials for our clients.To excel in this role, you must have a strong background in technical writing, exceptional communication skills, and the ability to work independently in a fast-paced environment. If you are a detail-oriented and creative individual who thrives in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity.

  1. Develop and maintain clear and concise technical documentation for company products and services.
  2. Collaborate with cross-functional teams to gather information and translate it into user-friendly materials.
  3. Simplify complex technical information into easy-to-understand content for clients.
  4. Ensure accuracy and consistency of all technical documentation.
  5. Keep up-to-date with industry trends and best practices in technical writing.
  6. Communicate effectively with team members, stakeholders, and clients to gather necessary information.
  7. Work independently to meet tight deadlines and prioritize tasks effectively.
  8. Review and edit technical documentation to ensure quality and adherence to company standards.
  9. Identify and implement improvements to current documentation processes and tools.
  10. Participate in product and process training to enhance understanding of company products and services.
  11. Collaborate with product development teams to understand new features and updates for documentation.
  12. Proactively seek feedback from customers and incorporate it into documentation improvements.
  13. Ensure compliance with company branding and style guidelines.
  14. Participate in team meetings and contribute ideas for improving overall documentation quality.
  15. Mentor and provide guidance to junior technical writers.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Bachelor's Degree In Technical Writing, Communications, Or A Related Field.

  • Minimum Of 5 Years Experience In Technical Writing And Content Development.

  • Proficiency In Adobe Creative Suite, Microsoft Office, And Other Technical Writing Tools.

  • Experience With Html, Xml, And Other Markup Languages.

  • Strong Project Management Skills And Ability To Work Independently And Collaboratively With Cross-Functional Teams.

Required Skills
  • Project Management

  • Editing

  • Information architecture

  • Content Creation

  • Technical Writing

  • Content Strategy

  • Training and Development

  • Documentation management

  • Information Design

  • User Experience (UX)

  • Quality Assurance (Qa)

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Information Developer in Atlanta, GA, USA is $96,000 - $138,000 per year. This range can vary depending on factors such as experience, skills, and the specific company and industry.

Additional Information
WageWorks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 9th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About WageWorks

WageWorks takes work off your desk—managing Consumer-Directed Benefits (HSA, FSA, HRA, COBRA and other lifestyle employee benefits) in one place. Healthequity acquired Wageworks in 2019.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started