Senior Application Support Consultant

Are you a tech-savvy problem-solver looking for a new challenge? Look no further! Voya Financial is seeking a Senior Application Support Consultant to join our dynamic team. As a leader in the financial services industry, we are dedicated to providing innovative solutions for our clients. In this role, you will be responsible for providing technical support and guidance for our applications, ensuring their smooth operation and continuous improvement. We are looking for a self-motivated individual with a strong technical background and excellent communication skills. If you are ready to take your career to the next level, apply now!

1. Provide technical support and guidance for various applications used within the organization.
2. Troubleshoot and resolve complex technical issues related to applications.
3. Collaborate with cross-functional teams to identify and implement solutions for application-related problems.
4. Continuously monitor and improve the performance and stability of applications.
5. Stay up-to-date with industry trends and advancements in technology to make recommendations for enhancing applications.
6. Develop and maintain documentation for applications, including user guides and troubleshooting procedures.
7. Train and mentor junior support team members.
8. Communicate clearly and effectively with stakeholders at all levels of the organization.
9. Proactively identify potential issues and suggest preventive measures.
10. Manage and prioritize multiple tasks and projects effectively.
11. Collaborate with vendors and third-party providers to ensure seamless integration and support for applications.
12. Provide technical expertise and support during software upgrades and deployments.
13. Adhere to company policies and procedures, as well as industry standards and best practices.
14. Assist in testing and quality assurance of new and existing applications.
15. Continuously strive to improve processes and procedures related to application support.

According to JobzMall, the average salary range for a Senior Application Support Consultant in Hartford, CT, USA is between $85,000 and $120,000 per year. This can vary depending on factors such as years of experience, specific skills and certifications, and the company or industry the consultant is working for.

Voya Financial is an American financial, retirement, investment and insurance company based in New York, New York. Voya began as ING U.S., the United States operating subsidiary of ING Group, which was spun off in 2013 and established independent financial backing through an initial public offering.