Voya Financial

Middle Office Senior Specialist

Voya Financial

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced and detail-oriented Middle Office Senior Specialist looking for a new challenge? Here at Voya Financial, we are looking for a professional to join our team and provide the highest level of support for our clients. The ideal candidate for this role must have strong problem-solving and analytical skills, experience in a financial services environment, and the ability to multi-task and work independently. If you have the qualifications and are ready to make an impact in a dynamic and fast-paced environment, we would love to hear from you.

Responsibilities:

  1. Provide high-quality customer service to our clients and ensure that their needs are met in an efficient and timely manner.
  2. Proactively address client inquiries and resolve any potential conflicts.
  3. Monitor portfolio performance and provide analysis for clients.
  4. Develop and implement processes and procedures to optimize operations.
  5. Work closely with other departments to ensure smooth and successful operations.
  6. Maintain accurate records and documentation for all client transactions.
  7. Identify potential risks and take proactive measures to mitigate them.
  8. Stay up to date with industry trends and developments.
  9. Ensure compliance with all relevant regulations.
  10. Provide regular reports to management and other stakeholders.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Strong Analytical And Problem-Solving Skills

  • Knowledge Of Financial Markets And Products

  • Excellent Interpersonal And Communication Skills

  • Proven Track Record Of Successful Team Collaboration

  • Experience With Microsoft Office Suite

  • Ability To Prioritize Tasks And Manage Competing Deadlines

  • Demonstrated Ability To Work Independently

  • Understanding Of Related Regulatory And Compliance Requirements

Required Skills
  • Documentation

  • Risk Management

  • Financial Analysis

  • Process Improvement

  • Project Management

  • Data Analysis

  • Communication

  • Attention to detail

  • Problem Solving

  • Negotiation

  • Reporting

  • Relationship Building

  • Compliance

  • Client Relations

  • Regulatory Knowledge

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Middle Office Senior Specialist in Atlanta, GA, USA is between $50,000 and $90,000. This salary range may vary depending on the company, the individual's experience, and other factors. In addition, salaries may also be affected by the cost of living in the area.

Additional Information
Voya Financial is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 29th, 2023
Apply BeforeJune 9th, 2026
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About Voya Financial

Voya Financial is an American financial, retirement, investment and insurance company based in New York, New York. Voya began as ING U.S., the United States operating subsidiary of ING Group, which was spun off in 2013 and established independent financial backing through an initial public offering.

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