
Distribution Support Specialist, Sales Support
Welcome to Voya Financial! We are a leading provider of retirement plans and investment products, dedicated to helping our clients reach their financial goals. We are currently seeking a Distribution Support Specialist to join our Sales Support team. In this role, you will play a crucial part in ensuring the smooth distribution of our products and services to our clients. We are looking for a detail-oriented and organized individual who can provide exceptional support to our sales team. If you are passionate about finance and have a strong background in customer service, we would love to hear from you. Join us and be a part of a dynamic and growing company that values its employees and their contributions.
- Coordinate and manage the distribution process of retirement plans and investment products to clients.
- Support the sales team by providing timely and accurate information on product availability, pricing, and distribution procedures.
- Collaborate with internal teams to ensure efficient and effective distribution of products and services.
- Maintain accurate records of distribution activities and track progress to ensure timely delivery to clients.
- Communicate with clients to address any questions or concerns related to product distribution.
- Identify and troubleshoot any issues that may arise during the distribution process and take appropriate action to resolve them.
- Develop and maintain strong relationships with clients to ensure their satisfaction and retention.
- Stay updated on industry regulations and compliance requirements related to product distribution.
- Provide support to the sales team in developing and implementing distribution strategies to increase sales and meet company goals.
- Continuously review and improve distribution processes to increase efficiency and effectiveness.
- Collaborate with the marketing team to create and distribute promotional materials and campaigns to support product distribution.
- Act as a brand ambassador for Voya Financial and promote the company's products and services to clients.
- Train and mentor new team members to ensure they are equipped with the necessary skills and knowledge to support product distribution.
- Participate in cross-functional projects and initiatives to improve overall company performance and growth.
Strong Analytical And Problem-Solving Skills
Bachelor's Degree In Business Administration, Finance, Or Related Field
Minimum Of 2 Years Of Experience In Sales Support Or Distribution Support Role In The Financial Industry
Knowledge Of Insurance And Investment Products, Including Annuities And Mutual Funds
Excellent Communication And Relationship-Building Abilities With Internal And External Stakeholders
Inventory Management
Data Analysis
Communication
Time Management
Microsoft Office
Attention to detail
customer service
Order Processing
Sales Support
Organization
Problem-Solving
Logistics Coordination
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Distribution Support Specialist, Sales Support is between $40,000 and $60,000 per year. This range can vary depending on factors such as location, experience, and the specific company and industry.
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Voya Financial is an American financial, retirement, investment and insurance company based in New York, New York. Voya began as ING U.S., the United States operating subsidiary of ING Group, which was spun off in 2013 and established independent financial backing through an initial public offering.

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