
Benefitfocus Solutions Consultant, Public Sector
Are you a driven and knowledgeable individual with a passion for helping public sector organizations optimize their benefits administration? Do you have experience in the insurance or benefits industry, coupled with strong analytical skills and the ability to effectively communicate complex information to clients? If so, we have an exciting opportunity for you to join our team as a Benefitfocus Solutions Consultant for the Public Sector at Voya Financial. As a Solutions Consultant, you will play a crucial role in delivering innovative solutions and providing exceptional service to our public sector clients. Join us and be a part of a dynamic and growing organization dedicated to making a positive impact on the lives of others.
- Develop and maintain a deep understanding of the public sector benefits industry, including trends, regulations, and best practices.
- Collaborate with sales and account management teams to identify and qualify potential clients in the public sector.
- Conduct thorough analysis of client needs and provide tailored solutions to optimize their benefits administration.
- Serve as a subject matter expert on Voya's benefits administration products and services, including insurance plans and technology platforms.
- Communicate complex information and technical concepts to clients in a clear and concise manner.
- Build and maintain strong relationships with clients, serving as their main point of contact for all benefit administration inquiries.
- Continuously monitor and analyze client satisfaction and make recommendations for improvement.
- Prepare and deliver presentations and demonstrations to showcase Voya's solutions to potential clients.
- Stay up-to-date on industry developments and incorporate new ideas and strategies into solutions for clients.
- Collaborate with internal teams to ensure successful implementation and ongoing support for clients.
- Travel to client sites as needed to provide in-person support and consultation.
- Maintain accurate and thorough documentation of all client interactions and activities.
- Participate in meetings and training sessions to enhance knowledge and skills.
- Uphold the values and mission of Voya Financial, consistently delivering exceptional service and making a positive impact on the lives of others.
- Continuously seek out opportunities for professional growth and development within the company.
In-Depth Knowledge Of Public Sector Benefits: The Ideal Candidate For This Role Would Have A Strong Understanding Of Employee Benefits In The Public Sector, Including Retirement Plans, Health Insurance, And Supplemental Benefits.
Experience With Benefitfocus Software: As A Solutions Consultant, The Candidate Should Have Hands-On Experience With The Benefitfocus Platform And Be Able To Effectively Demonstrate Its Capabilities To Clients.
Excellent Communication Skills: This Role Involves Working Closely With Clients And Internal Teams, So Strong Communication Skills Are Essential. The Candidate Should Be Able To Articulate Complex Concepts And Build Relationships With Stakeholders.
Project Management Skills: A Solutions Consultant In The Public Sector Should Be Able To Manage Multiple Projects And Deliver On Tight Deadlines. Experience With Project Management Tools And Methodologies Is A Plus.
Public Sector Industry Experience: While Not A Requirement, Candidates With Previous Experience Working In The Public Sector Or With Public Sector Clients Will Have A Better Understanding Of The Unique Challenges And Regulations In This Industry. This Experience Can Also Help Build Credibility With Clients.
Project Management
Data Analysis
Benefit administration
Sales Support
Requirements analysis
Client communication
Business
Software integration
Solution development
Technical Expertise
Training Delivery
Public Sector Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Benefitfocus Solutions Consultant, Public Sector in New York, NY, USA is $80,000 - $120,000 per year. This range may vary depending on factors such as experience, education, and location. Some companies may also offer additional benefits such as bonuses, commissions, and stock options.
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Voya Financial is an American financial, retirement, investment and insurance company based in New York, New York. Voya began as ING U.S., the United States operating subsidiary of ING Group, which was spun off in 2013 and established independent financial backing through an initial public offering.

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