
Retail Associate
We’re looking for a highly motivated and customer-focused Retail Associate to join our team at Volcom! As a Retail Associate, you will be the face of our business, responsible for providing exceptional customer service and creating a positive shopping experience for our customers. Our ideal candidate is enthusiastic, friendly, and passionate about fashion and the Volcom brand.To be successful as a Retail Associate, you should have excellent interpersonal and communication skills, be a team player, and have a strong work ethic. A solid understanding of fashion trends, an eye for detail, and the ability to multi-task are also essential. The ideal candidate should also have a minimum of 1 year of previous retail experience. If you have a passion for fashion and providing excellent customer service, we would love to hear from you!
Responsibilities:
- Greet customers as they enter the store and provide a positive shopping experience.
- Answer customers' questions about products, prices, availability, product uses, and payment options.
- Provide product information and helpful advice to customers.
- Keep up to date with product information and new arrivals.
- Recommend and upsell additional products and services.
- Maintain a neat and organized work area.
- Receive payments and process transactions with accuracy.
- Follow company policies and procedures.
- Process returns and exchanges.
- Assist in stock-taking and inventory control.
- Ensure the store is clean and tidy.
- Maintain an understanding of trends in fashion and the Volcom brand.
- Handle customer complaints in a professional and friendly manner.
- Assist with other tasks as needed.
Excellent Customer Service Skills
Knowledge Of Volcom Products
Strong Communication Skills
Knowledge Of Retail Products
Ability To Work A Flexible Schedule
Ability To Stand For Long Periods Of Time
Ability To Lift Up To Lbs
Basic Cash Handling Skills
Communication
Sales
Product knowledge
Problem Solving
Inventory Control
customer service
POS
Merchandising
Cash Handling
Teamwork
Stocking
Organization
Flexibility
Upselling
Fashion Sense
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Associate in Tinton Falls, NJ, USA is between $19,723 and $38,904. This range is based on salaries submitted by employers and employees in the area. Salaries can vary widely depending on experience, qualifications, and other factors.
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Volcom is a skate, surf & swimwear, and snowboarding lifestyle brand that creates durable, stylish clothing and accessories for every occasion.

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