Volcom

Retail Associate

Volcom

Tinton Falls, NJ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We’re looking for a highly motivated and customer-focused Retail Associate to join our team at Volcom! As a Retail Associate, you will be the face of our business, responsible for providing exceptional customer service and creating a positive shopping experience for our customers. Our ideal candidate is enthusiastic, friendly, and passionate about fashion and the Volcom brand.To be successful as a Retail Associate, you should have excellent interpersonal and communication skills, be a team player, and have a strong work ethic. A solid understanding of fashion trends, an eye for detail, and the ability to multi-task are also essential. The ideal candidate should also have a minimum of 1 year of previous retail experience. If you have a passion for fashion and providing excellent customer service, we would love to hear from you!

Responsibilities:

  1. Greet customers as they enter the store and provide a positive shopping experience.
  2. Answer customers' questions about products, prices, availability, product uses, and payment options.
  3. Provide product information and helpful advice to customers.
  4. Keep up to date with product information and new arrivals.
  5. Recommend and upsell additional products and services.
  6. Maintain a neat and organized work area.
  7. Receive payments and process transactions with accuracy.
  8. Follow company policies and procedures.
  9. Process returns and exchanges.
  10. Assist in stock-taking and inventory control.
  11. Ensure the store is clean and tidy.
  12. Maintain an understanding of trends in fashion and the Volcom brand.
  13. Handle customer complaints in a professional and friendly manner.
  14. Assist with other tasks as needed.
Where is this job?
This job is located at Tinton Falls, NJ, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Knowledge Of Volcom Products

  • Strong Communication Skills

  • Knowledge Of Retail Products

  • Ability To Work A Flexible Schedule

  • Ability To Stand For Long Periods Of Time

  • Ability To Lift Up To Lbs

  • Basic Cash Handling Skills

Required Skills
  • Communication

  • Sales

  • Product knowledge

  • Problem Solving

  • Inventory Control

  • customer service

  • POS

  • Merchandising

  • Cash Handling

  • Teamwork

  • Stocking

  • Organization

  • Flexibility

  • Upselling

  • Fashion Sense

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Tinton Falls, NJ, USA is between $19,723 and $38,904. This range is based on salaries submitted by employers and employees in the area. Salaries can vary widely depending on experience, qualifications, and other factors.

Additional Information
Volcom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 26th, 2023
Apply BeforeMay 10th, 2026
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About Volcom

Volcom is a skate, surf & swimwear, and snowboarding lifestyle brand that creates durable, stylish clothing and accessories for every occasion.

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