
Retail Associate
Are you looking for a fun, rewarding job in retail? Volcom is looking for a Retail Associate to join our team! Our ideal candidate is a personable, organized individual who loves interacting with people and helping them find the perfect product.The Retail Associate will be responsible for providing exceptional customer service and creating a positive shopping experience for our customers. They will also be responsible for maintaining store visuals, restocking shelves, and helping with daily operations.To succeed in this role, the Retail Associate should have a passion for customer service, an eye for detail, and a commitment to upholding Volcom's values. Previous retail, customer service, or sales experience is a plus, but not necessary.We are looking for someone who will be a great addition to our team, and who is excited to help take Volcom to the next level.
Responsibilities:
- Provide exceptional customer service and create a positive shopping experience for customers.
- Maintain store visuals, restock shelves, and assist with daily operations.
- Greet and assist customers in finding the perfect product.
- Process customer orders, payments, and returns.
- Respond to customer inquiries and complaints in a timely and professional manner.
- Uphold Volcom's values and promote its products and services.
- Follow safety protocols and maintain a clean and organized store space.
- Remain informed of new products and promotions.
- Assist in training new staff members.
- Monitor inventory levels and place orders as needed.
Knowledge Of Volcom Products
Strong Customer Service Skills
Ability To Handle Customer Complaints
Ability To Work On A Team
Computer Literacy
Knowledge Of Current Fashion Trends
Ability To Work With Minimal Supervision
Ability To Adhere To Store Policies And Procedures
Communication
Sales
Inventory
Product knowledge
Multitasking
Problem Solving
customer service
Merchandising
Customer Relations
Stocking
organizing
Cashiering
Upselling
Visual Displays
Interacting
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Associate in Santa Barbara, CA, USA is $12 to $17 per hour. This range may vary depending on the experience and qualifications of the individual, as well as the specific employer.
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Volcom is a skate, surf & swimwear, and snowboarding lifestyle brand that creates durable, stylish clothing and accessories for every occasion.

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