Health System Navigator
Are you passionate about helping others and making a positive impact on their lives? Are you looking for a rewarding career where you can use your healthcare expertise to guide patients through the complex healthcare system? Look no further! VITAS Healthcare is seeking a dedicated and compassionate Health System Navigator to join our dynamic team. As a Health System Navigator, you will serve as a crucial link between patients and the healthcare system, ensuring they receive the best possible care and support. This role requires a strong knowledge of healthcare processes and excellent communication skills. If you are a driven individual who is committed to providing exceptional patient care, we want to hear from you!
- Serve as the primary point of contact for patients, families, and healthcare providers in navigating the complex healthcare system.
- Develop and maintain strong relationships with healthcare providers, community organizations, and other resources to ensure patients receive the best possible care.
- Educate patients and families on healthcare processes, procedures, and available resources.
- Advocate for patients and their families to ensure their needs and concerns are addressed by healthcare providers.
- Conduct thorough assessments of patients' healthcare needs and develop individualized care plans.
- Coordinate and schedule appointments, treatments, and other necessary healthcare services for patients.
- Monitor and track patients' progress and provide regular updates to healthcare providers and families.
- Collaborate with interdisciplinary team members to develop and implement strategies for improving patient outcomes.
- Stay up-to-date on healthcare regulations, policies, and procedures to ensure compliance and provide accurate information to patients.
- Maintain detailed and accurate records of patient interactions, care plans, and outcomes.
- Participate in training and development opportunities to continuously improve knowledge and skills.
- Demonstrate compassion, empathy, and professionalism in all interactions with patients, families, and healthcare providers.
Relevant Education And Experience: A Health System Navigator At Vitas Healthcare Should Hold A Bachelor's Or Master's Degree In Healthcare Administration, Nursing, Or A Related Field. They Should Also Have At Least 2-3 Years Of Experience In A Healthcare Setting, Preferably In Care Coordination Or Case Management.
Strong Communication And Interpersonal Skills: As A Health System Navigator, One Must Be Able To Effectively Communicate With Patients, Their Families, And Healthcare Providers. This Includes Active Listening, Empathy, And Clear And Concise Verbal And Written Communication.
Knowledge Of Healthcare Systems And Resources: The Ideal Candidate Should Have A Deep Understanding Of The Healthcare System, Including Insurance Coverage, Medicare And Medicaid, And Community Resources. They Should Also Be Familiar With Electronic Medical Records And Other Relevant Technology.
Critical Thinking And Problem-Solving Abilities: A Health System Navigator Must Be Able To Assess Complex Situations And Make Decisions In A Timely And Efficient Manner. They Should Also Be Able To Anticipate Potential Issues And Develop Solutions To Address Them.
Compassionate And Empathetic Approach: Vitas Healthcare Places A Strong Emphasis On Providing Compassionate Care To Patients And Their Families. A Health System Navigator Should Have A Genuine Desire To Help Others And Demonstrate Empathy And Sensitivity Towards Those Facing Difficult Healthcare Decisions.
Documentation
Communication
Time Management
Teamwork
Resource management
Cultural competency
Empathy
Problem-Solving
Patient Advocacy
Patient education
Care Coordination
Crisis
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Health System Navigator in Miramar, FL, USA is $57,000 - $86,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties.
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VITAS® Healthcare is the nation's leading provider of end-of-life care. Operating 48 hospice programs in 14 states and the District of Columbia, VITAS employs over 12,000 professionals and serves an average daily census of more than 19,000 patients.
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