User Experience Research Consultant, Sales

Are you passionate about understanding user behavior and delivering exceptional customer experiences? Do you have a knack for identifying market trends and translating them into actionable insights? If so, Verizon has an exciting opportunity for you as a User Experience Research Consultant, Sales. As a member of our team, you will play a critical role in shaping the future of our products and services through in-depth research and analysis. We are seeking a highly motivated and experienced individual who is dedicated to creating meaningful connections with our customers and driving business growth. If this sounds like you, read on to learn more about the qualifications and responsibilities for this role.

1. Conduct user research: Plan, design, and execute user research studies to gain a deep understanding of customer behavior, needs, and preferences.
2. Analyze data: Collect and analyze data from various sources to identify emerging market trends and customer insights.
3. Translate insights into actionable recommendations: Use research findings to inform product development and business strategies to improve the overall customer experience.
4. Collaborate with cross-functional teams: Work closely with product managers, designers, and other stakeholders to ensure that user research is integrated into the product development process.
5. Manage research projects: Develop research plans, timelines, and budgets for multiple projects simultaneously and ensure timely delivery of insights.
6. Conduct usability testing: Plan and conduct usability testing sessions to evaluate the effectiveness of new product features and designs.
7. Communicate findings: Create reports and presentations that effectively communicate research findings and recommendations to stakeholders at all levels of the organization.
8. Stay updated on industry trends: Keep up to date with the latest trends and best practices in user research, customer experience, and market insights.
9. Champion the user: Advocate for the user and their needs throughout the product development process.
10. Drive business growth: Use research insights to identify opportunities for business growth and customer retention.
11. Train and mentor team members: Share knowledge and expertise with team members to help develop their research skills and contribute to a collaborative and supportive team environment.
12. Uphold company values: Represent the company's core values of integrity, innovation, and customer focus in all interactions and decisions.

According to JobzMall, the average salary range for a User Experience Research Consultant, Sales in Bernards, NJ, USA is $70,000-$90,000 per year. This can vary depending on factors such as experience, specific job duties, and the size and location of the company.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.