
User Experience Research Consultant
Are you passionate about understanding the needs and behaviors of customers? Do you have a knack for uncovering insights that can inform and improve the user experience? If so, Verizon is seeking a User Experience Research Consultant to join our team.As a UX Research Consultant, you will play a critical role in shaping the design and development of our products and services by conducting user research and translating findings into actionable recommendations. You will collaborate with cross-functional teams to ensure that our products meet the needs and expectations of our customers.To excel in this role, you must have a strong background in user research methodologies and a deep understanding of human-centered design principles. We are looking for someone who is curious, empathetic, and has a keen eye for detail. If you are excited about using your skills to make a meaningful impact on the user experience, we would love to hear from you.
- Conduct user research using various methodologies such as surveys, interviews, and usability testing to gather insights on customer needs and behaviors.
- Analyze research data and synthesize key findings to inform product design and development.
- Create user personas, journey maps, and other user-centered design artifacts to communicate research insights to cross-functional teams.
- Collaborate with product managers, designers, and developers to ensure that user needs are considered throughout the product development process.
- Develop and maintain a deep understanding of the competitive landscape and industry trends to inform research strategies.
- Continuously monitor and evaluate the user experience of our products and make recommendations for improvements.
- Stay up-to-date with the latest research methods and tools, and share knowledge and best practices with the team.
- Effectively communicate research findings and recommendations to stakeholders at all levels of the organization.
- Act as an advocate for the user, ensuring that their perspective is represented in all product decisions.
- Foster a culture of user-centered design and research within the organization.
Bachelor's Or Master's Degree In Human-Computer Interaction, Psychology, Sociology, Or A Related Field.
Minimum Of 3 Years Of Experience In User Experience Research, Preferably In A Corporate Setting.
Proficiency In A Variety Of Research Methodologies, Including Usability Testing, Surveys, And Contextual Inquiry.
Strong Analytical And Critical Thinking Skills, With The Ability To Translate Research Findings Into Actionable Insights.
Excellent Communication And Collaboration Skills, With The Ability To Work Cross-Functionally With Designers, Product Managers, And Other Stakeholders.
Data Analysis
A/B testing
usability testing
Competitive analysis
Journey Mapping
Surveys
User Interviews
Prototype evaluation
Persona Creation
eye tracking
Remote Research
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a User Experience Research Consultant in Bernards, NJ, USA is $75,000 - $100,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started