Verizon

User Experience Research Consultant

Verizon

Bernards, NJ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about understanding the needs and behaviors of customers? Do you have a knack for uncovering insights that can inform and improve the user experience? If so, Verizon is seeking a User Experience Research Consultant to join our team.As a UX Research Consultant, you will play a critical role in shaping the design and development of our products and services by conducting user research and translating findings into actionable recommendations. You will collaborate with cross-functional teams to ensure that our products meet the needs and expectations of our customers.To excel in this role, you must have a strong background in user research methodologies and a deep understanding of human-centered design principles. We are looking for someone who is curious, empathetic, and has a keen eye for detail. If you are excited about using your skills to make a meaningful impact on the user experience, we would love to hear from you.

  1. Conduct user research using various methodologies such as surveys, interviews, and usability testing to gather insights on customer needs and behaviors.
  2. Analyze research data and synthesize key findings to inform product design and development.
  3. Create user personas, journey maps, and other user-centered design artifacts to communicate research insights to cross-functional teams.
  4. Collaborate with product managers, designers, and developers to ensure that user needs are considered throughout the product development process.
  5. Develop and maintain a deep understanding of the competitive landscape and industry trends to inform research strategies.
  6. Continuously monitor and evaluate the user experience of our products and make recommendations for improvements.
  7. Stay up-to-date with the latest research methods and tools, and share knowledge and best practices with the team.
  8. Effectively communicate research findings and recommendations to stakeholders at all levels of the organization.
  9. Act as an advocate for the user, ensuring that their perspective is represented in all product decisions.
  10. Foster a culture of user-centered design and research within the organization.
Where is this job?
This job is located at Bernards, NJ, USA
Job Qualifications
  • Bachelor's Or Master's Degree In Human-Computer Interaction, Psychology, Sociology, Or A Related Field.

  • Minimum Of 3 Years Of Experience In User Experience Research, Preferably In A Corporate Setting.

  • Proficiency In A Variety Of Research Methodologies, Including Usability Testing, Surveys, And Contextual Inquiry.

  • Strong Analytical And Critical Thinking Skills, With The Ability To Translate Research Findings Into Actionable Insights.

  • Excellent Communication And Collaboration Skills, With The Ability To Work Cross-Functionally With Designers, Product Managers, And Other Stakeholders.

Required Skills
  • Data Analysis

  • A/B testing

  • usability testing

  • Competitive analysis

  • Journey Mapping

  • Surveys

  • User Interviews

  • Prototype evaluation

  • Persona Creation

  • eye tracking

  • Remote Research

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a User Experience Research Consultant in Bernards, NJ, USA is $75,000 - $100,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeJuly 20th, 2025
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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