Verizon

Technical Expert Business Customer Service

Verizon
Alpharetta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Verizon is looking for a Technical Expert Business Customer Service Representative to join our growing team. The successful candidate will be an experienced, customer-focused individual with excellent technical and problem-solving skills. The ideal candidate will have a knack for understanding customer needs and a passion for providing exceptional customer service. To be successful in this role, you must have strong communication skills, be a natural problem solver, and have a minimum of 2 years of experience in customer service. If you’re looking for an opportunity to utilize your technical knowledge and customer service skills, then this may be the job for you!

Where is this job?
This job is located at Alpharetta, GA, USA
Job Qualifications

  • Excellent Communication Skills

  • Ability To Troubleshoot Complex Technical Issues

  • Strong Customer Service Orientation

  • Extensive Knowledge Of Verizon Telecommunication Products

  • Proficiency In Microsoft Office Applications

  • Ability To Create And Manage Customer Accounts

  • Ability To Multitask In A Fast-Paced Environment

  • Excellent Organizational And Problem-Solving Skills

Required Skills

  • Infrastructure

  • Security

  • Programming

  • Networking

  • Support

  • Debugging

  • DevOps

  • Database

  • customer service

  • Cloud

  • Technical

  • Business

  • Troubleshoot

  • Analyze

  • Verizon

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Technical Expert Business Customer Service in Alpharetta, GA, USA is $48,000 to $74,000 per year. This range can vary depending on the level of experience, qualifications, and other factors.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted
See an issue with this job? Report it to us

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

Upload
About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

Frequently asked questions
More Jobs From Verizon

View All Verizon jobs

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started