Welcome to Verizon, a leading global technology company that is constantly pushing the boundaries of innovation. We are seeking a highly driven and experienced Senior Account Manager to join our dynamic team. As a Senior Account Manager, you will play a crucial role in building and maintaining relationships with our key clients, driving revenue growth, and ensuring customer satisfaction. We are looking for someone who is passionate about delivering exceptional service and has a proven track record in account management. If you are a strategic thinker, a strong communicator, and thrive in a fast-paced environment, we want to hear from you!
- Develop and maintain strong relationships with key clients to ensure their needs are met and their satisfaction is maintained.
- Act as the main point of contact for assigned accounts and handle all communication and inquiries in a timely and professional manner.
- Collaborate with internal teams to develop strategic account plans and identify opportunities for revenue growth.
- Conduct regular account reviews to assess performance and identify areas for improvement.
- Proactively address any issues or concerns raised by clients and work towards finding solutions.
- Keep up-to-date with industry trends and market conditions to anticipate client needs and provide relevant recommendations.
- Prepare and present sales proposals, contracts, and other documentation to clients.
- Maintain accurate and up-to-date records of all client interactions and sales activities.
- Meet and exceed sales targets and contribute to the overall revenue growth of the company.
- Provide guidance and support to junior account management team members.
- Represent the company at industry events and conferences to network and promote our services.
- Collaborate with cross-functional teams to ensure seamless delivery of products and services to clients.
- Continuously strive to improve customer satisfaction and loyalty through exceptional service and support.
- Monitor and analyze market trends and competitors' activities to identify potential business opportunities.
- Act as a brand ambassador for Verizon and uphold the company's values and standards at all times.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Minimum Of 5 Years Of Experience In A Sales Or Account Management Role, Preferably In The Telecommunications Industry.
Proven Track Record Of Meeting And Exceeding Sales Targets And Kpis.
Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients At All Levels.
Knowledge Of Verizon's Products And Services, As Well As The Ability To Adapt To New Technologies And Industry Developments.
Communication Skills
Contract Management
Project Management
Account Management
Negotiation skills
customer service
Team Leadership
Market analysis
Client Relationships
Sales Strategy
Cross-Functional Collaboration
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Account Manager in Scottsdale, AZ, USA is $79,000 - $118,000 per year. This can vary depending on the specific company, industry, and level of experience. Some Senior Account Managers may also receive bonuses and commissions based on performance.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.
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