Welcome to Verizon, where we are constantly pushing the boundaries of innovation and redefining what is possible in the world of technology. As a Senior Account Manager, you will play a crucial role in driving our business forward by building and maintaining strong relationships with our largest and most complex clients. We are looking for a dynamic and experienced individual who can bring a strategic mindset and a customer-centric approach to the table. If you are a results-driven professional with a passion for exceeding expectations and a proven track record in account management, we invite you to join our team and be a part of the exciting journey ahead.
- Develop and maintain strong relationships with our largest and most complex clients.
- Act as a trusted advisor to clients, understanding their unique needs and providing customized solutions.
- Utilize a strategic mindset to identify opportunities for growth and expansion within client accounts.
- Collaborate with internal teams to ensure client satisfaction and effective delivery of services.
- Monitor and analyze client performance and provide regular reports to senior management.
- Proactively identify and address any issues or challenges that may arise with clients.
- Stay up-to-date with industry trends and advancements to identify potential opportunities for clients.
- Lead contract negotiations and renewals with clients.
- Work closely with the sales team to identify and pursue new business opportunities.
- Develop and implement account plans to achieve business objectives and targets.
- Provide exceptional customer service and respond promptly to client inquiries and concerns.
- Maintain a thorough understanding of Verizon's products and services to effectively communicate value to clients.
- Collaborate with cross-functional teams to ensure seamless delivery of products and services to clients.
- Stay organized and maintain accurate records of client interactions and account details.
- Continuously strive to exceed client expectations and drive business growth for Verizon.
Bachelor's Degree In Business Administration, Marketing, Or A Related Field.
Minimum Of 5 Years Of Experience In Account Management, Preferably In The Telecommunications Industry.
Proven Track Record Of Successfully Managing Large Accounts And Exceeding Sales Targets.
Excellent Communication And Negotiation Skills, With The Ability To Build And Maintain Relationships With Key Clients.
Strong Analytical And Problem-Solving Skills, With The Ability To Identify And Capitalize On Business Opportunities.
Data Analysis
Account Management
Communication
Time Management
Presentation skills
Negotiation
Relationship Building
Team Leadership
Problem-Solving
Customer retention
Sales Strategy
Cross-Selling
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Account Manager in Chandler, AZ, USA is between $70,000 and $100,000 per year. However, this may vary depending on the specific industry, company, and individual's experience and qualifications.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.
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