Verizon

Retail Sales Associate

Verizon

Gurnee, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Verizon, a leading provider of telecommunication services and technology. We are currently seeking a motivated and customer-oriented Retail Sales Associate to join our team. In this role, you will have the opportunity to provide exceptional service and solutions to our valued customers, while also promoting and selling our products and services. If you have a passion for technology and a knack for sales, we encourage you to apply for this exciting opportunity. Join our team and be a part of shaping the future of communication.

  1. Greet and welcome customers to Verizon stores in a friendly and professional manner.
  2. Provide exceptional customer service by actively listening to customers' needs and offering appropriate solutions.
  3. Demonstrate in-depth knowledge of Verizon's products and services to effectively educate and assist customers in making informed purchase decisions.
  4. Meet and exceed sales goals by actively promoting and selling Verizon's products and services to customers.
  5. Continuously stay updated on new products, services, and promotions to effectively communicate with customers.
  6. Maintain a clean and organized sales floor, ensuring products are properly displayed and stocked.
  7. Process customer transactions accurately and efficiently using Verizon's point-of-sale system.
  8. Handle customer inquiries and complaints in a timely and professional manner.
  9. Collaborate with team members to achieve store objectives and goals.
  10. Attend training sessions and meetings to stay informed on company policies, procedures, and product knowledge.
  11. Adhere to all company policies, procedures, and ethical standards.
  12. Maintain a positive and professional attitude at all times, representing the Verizon brand.
  13. Continuously strive to improve sales skills and product knowledge to provide better service to customers.
  14. Maintain confidentiality of customer information and adhere to all privacy regulations.
  15. Contribute to a positive work environment by fostering teamwork and collaboration.
Where is this job?
This job is located at Gurnee, IL, USA
Job Qualifications
  • Excellent Communication Skills: Retail Sales Associates At Verizon Must Have Strong Verbal And Written Communication Skills In Order To Effectively Interact With Customers And Promote Products And Services.

  • Customer Service Experience: This Role Requires Previous Experience In A Customer Service Or Sales-Oriented Position. Retail Sales Associates Must Be Able To Provide Exceptional Service And Handle Customer Inquiries And Concerns.

  • Knowledge Of Verizon Products And Services: Applicants Must Have A Working Knowledge Of Verizon's Products And Services, Including Smartphones, Tablets, Plans, And Accessories. This Will Allow Them To Make Knowledgeable Recommendations To Customers.

  • Sales Experience: Retail Sales Associates Should Have Experience In A Sales Environment And Be Comfortable With Upselling And Cross-Selling Products To Meet Sales Goals And Targets.

  • Strong Technical Skills: A Basic Understanding Of Technology And Technical Troubleshooting Skills Are Necessary For This Position. Retail Sales Associates Should Be Able To Troubleshoot Common Issues With Devices And Assist Customers In Setting Up New Devices.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Interpersonal skills

  • customer service

  • Cash Handling

  • Technical

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Gurnee, IL, USA is between $32,000 and $45,000 per year. This can vary based on the specific company, location, and experience level of the individual. Some companies may also offer commission or bonuses on top of the base salary.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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