
Retail Sales Associate
Welcome to Verizon, a leading provider of telecommunication services and technology. We are currently seeking a motivated and customer-oriented Retail Sales Associate to join our team. In this role, you will have the opportunity to provide exceptional service and solutions to our valued customers, while also promoting and selling our products and services. If you have a passion for technology and a knack for sales, we encourage you to apply for this exciting opportunity. Join our team and be a part of shaping the future of communication.
- Greet and welcome customers to Verizon stores in a friendly and professional manner.
- Provide exceptional customer service by actively listening to customers' needs and offering appropriate solutions.
- Demonstrate in-depth knowledge of Verizon's products and services to effectively educate and assist customers in making informed purchase decisions.
- Meet and exceed sales goals by actively promoting and selling Verizon's products and services to customers.
- Continuously stay updated on new products, services, and promotions to effectively communicate with customers.
- Maintain a clean and organized sales floor, ensuring products are properly displayed and stocked.
- Process customer transactions accurately and efficiently using Verizon's point-of-sale system.
- Handle customer inquiries and complaints in a timely and professional manner.
- Collaborate with team members to achieve store objectives and goals.
- Attend training sessions and meetings to stay informed on company policies, procedures, and product knowledge.
- Adhere to all company policies, procedures, and ethical standards.
- Maintain a positive and professional attitude at all times, representing the Verizon brand.
- Continuously strive to improve sales skills and product knowledge to provide better service to customers.
- Maintain confidentiality of customer information and adhere to all privacy regulations.
- Contribute to a positive work environment by fostering teamwork and collaboration.
Excellent Communication Skills: Retail Sales Associates At Verizon Must Have Strong Verbal And Written Communication Skills In Order To Effectively Interact With Customers And Promote Products And Services.
Customer Service Experience: This Role Requires Previous Experience In A Customer Service Or Sales-Oriented Position. Retail Sales Associates Must Be Able To Provide Exceptional Service And Handle Customer Inquiries And Concerns.
Knowledge Of Verizon Products And Services: Applicants Must Have A Working Knowledge Of Verizon's Products And Services, Including Smartphones, Tablets, Plans, And Accessories. This Will Allow Them To Make Knowledgeable Recommendations To Customers.
Sales Experience: Retail Sales Associates Should Have Experience In A Sales Environment And Be Comfortable With Upselling And Cross-Selling Products To Meet Sales Goals And Targets.
Strong Technical Skills: A Basic Understanding Of Technology And Technical Troubleshooting Skills Are Necessary For This Position. Retail Sales Associates Should Be Able To Troubleshoot Common Issues With Devices And Assist Customers In Setting Up New Devices.
Communication Skills
Inventory Management
Time Management
Product knowledge
Interpersonal skills
customer service
Cash Handling
Technical
Teamwork
Problem-Solving
Upselling
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Retail Sales Associate in Gurnee, IL, USA is between $32,000 and $45,000 per year. This can vary based on the specific company, location, and experience level of the individual. Some companies may also offer commission or bonuses on top of the base salary.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started