Verizon

Retail Sales Associate

Verizon

Willowbrook, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Do you have a passion for providing exceptional customer service and a knack for selling the latest technology? Then we want you to join our team as a Retail Sales Associate at Verizon! As a leading provider of wireless services, we are looking for individuals who are driven, personable, and energetic to help us continue to grow our business. If you have a friendly demeanor, excellent communication skills, and a desire to learn and grow in a fast-paced environment, then we invite you to apply for this exciting opportunity. Join us at Verizon and be a part of a dynamic team that is dedicated to providing the best wireless experience for our customers.

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Utilize product knowledge to effectively communicate the features and benefits of Verizon products and services to customers.
  3. Meet or exceed sales goals by actively promoting and selling Verizon products and services.
  4. Maintain a clean and organized sales floor, ensuring products are fully stocked and displayed.
  5. Process customer transactions accurately and efficiently using point-of-sale systems.
  6. Identify customer needs and recommend appropriate products and services to meet those needs.
  7. Continuously learn and stay up-to-date on new products, services, and promotions to effectively sell to customers.
  8. Handle customer inquiries and resolve any issues or concerns in a timely and efficient manner.
  9. Collaborate with team members to achieve individual and store sales targets.
  10. Maintain a positive and professional attitude, representing the Verizon brand in a positive light.
  11. Adhere to all company policies and procedures, including but not limited to, confidentiality, safety, and security.
  12. Attend training and development sessions to enhance sales skills and product knowledge.
  13. Build and maintain strong relationships with customers to encourage repeat business and customer loyalty.
  14. Continuously strive to improve sales performance and provide feedback to management on potential areas of improvement.
  15. Contribute to a positive and fun work environment by fostering teamwork and promoting a customer-centric culture.
Where is this job?
This job is located at Willowbrook, IL, USA
Job Qualifications
  • Strong Communication Skills: A Retail Sales Associate At Verizon Should Possess Excellent Verbal And Written Communication Skills To Effectively Interact With Customers And Provide Them With Product Information And Recommendations.

  • Knowledge Of Mobile Technology: Having A Thorough Understanding Of Mobile Devices, Plans, And Accessories Offered By Verizon Is Essential For A Retail Sales Associate In Order To Provide Accurate Information And Assist Customers In Making Informed Purchases.

  • Sales Experience: Previous Experience In A Sales Role, Preferably In The Retail Industry, Would Be Beneficial For A Retail Sales Associate At Verizon. This Would Demonstrate The Ability To Meet Sales Targets And Provide Exceptional Customer Service.

  • Customer Service Skills: A Retail Sales Associate At Verizon Should Have A Friendly And Approachable Demeanor, As Well As The Ability To Handle Customer Inquiries And Complaints In A Professional And Efficient Manner.

  • Team Player: Verizon Values Collaboration And Teamwork, So A Retail Sales Associate Should Be Able To Work Well With Others And Contribute To A Positive And Productive Work Environment. This Includes Being Adaptable, Open To Feedback, And Willing To Help Other Team Members When Needed.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • technology proficiency

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Willowbrook, IL, USA is between $20,000 and $35,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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