Verizon

Retail Sales Associate

Verizon

Watertown, NY 13601, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of retail sales at Verizon! We are currently seeking highly motivated and customer-oriented individuals to join our team as a Retail Sales Associate. This role is perfect for someone who is passionate about technology and enjoys providing exceptional customer service. As a Retail Sales Associate, you will have the opportunity to help customers find the perfect technology solutions to fit their needs. If you have a positive attitude, excellent communication skills, and a drive to succeed, we want to hear from you. Join us and be a part of a dynamic team that is dedicated to providing the best customer experience.

  1. Greet and welcome customers to the Verizon retail store with a friendly and professional attitude.
  2. Provide outstanding customer service by actively listening to and understanding customers' technology needs.
  3. Demonstrate strong product knowledge and effectively communicate key features and benefits of Verizon products and services.
  4. Assist customers in selecting the right technology solutions based on their needs and budget.
  5. Educate customers on the latest technology trends and updates.
  6. Conduct product demonstrations and provide hands-on experience to customers.
  7. Process sales transactions accurately and efficiently.
  8. Meet and exceed sales targets and goals.
  9. Build and maintain strong customer relationships to ensure repeat business and customer loyalty.
  10. Continuously update knowledge of Verizon products and services to provide accurate and up-to-date information to customers.
  11. Resolve customer complaints and issues in a timely and professional manner.
  12. Collaborate with team members to ensure a positive and productive work environment.
  13. Keep the store clean, organized, and visually appealing for customers.
  14. Follow Verizon's policies, procedures, and guidelines to ensure compliance and uphold company values.
  15. Attend trainings and meetings to improve product knowledge and sales techniques.
  16. Stay updated on industry trends and competition to identify opportunities for improvement.
  17. Maintain confidentiality of customer and company information.
  18. Be a brand ambassador for Verizon and represent the company in a positive and professional manner.
  19. Adhere to all safety and security protocols to ensure a safe work environment.
  20. Continuously strive to provide exceptional customer service and contribute to a positive customer experience.
Where is this job?
This job is located at Watertown, NY 13601, USA
Job Qualifications
  • Excellent Communication Skills: Retail Sales Associates At Verizon Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Convey Information About Products And Services.

  • Knowledge Of Telecommunications Industry: A Thorough Understanding Of The Telecommunications Industry, Including Verizon's Products And Services, Is Essential For Retail Sales Associates To Successfully Assist Customers In Making Informed Purchasing Decisions.

  • Customer Service Experience: Experience In A Customer Service Or Sales Role Is Highly Desirable For Retail Sales Associates At Verizon, As They Will Be Responsible For Providing Top-Notch Service And Building Positive Relationships With Customers.

  • Tech-Savviness: With The Growing Trend Of Digital And Mobile Technology, Retail Sales Associates At Verizon Must Have A Strong Aptitude For Technology And Be Able To Troubleshoot Technical Issues For Customers.

  • Goal-Oriented And Results-Driven: To Be Successful In The Highly Competitive Retail Industry, Retail Sales Associates At Verizon Must Be Motivated And Driven To Meet And Exceed Sales Targets And Contribute To The Overall Success Of The Company.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Technology Savvy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Watertown, NY 13601, USA is between $20,000 to $35,000 per year. This can vary depending on factors such as the type of retail store, experience level, and job responsibilities. Some retail sales associates may also receive commission or bonuses based on their sales performance. Additionally, location can also impact the salary range, with larger cities typically offering higher salaries.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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