Verizon

Retail Sales Associate

Verizon

Napa, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Verizon, we believe in providing our customers with the best technology and customer service experience. As a Retail Sales Associate, you will play a crucial role in helping customers find the perfect solutions for their technology needs. We are seeking friendly and driven individuals who are passionate about technology and customer satisfaction. If you are a motivated team player with excellent communication skills and a knack for sales, we want you to join our team! Read on for the qualifications and responsibilities of this exciting opportunity at Verizon.

  1. Provide exceptional customer service by greeting and engaging with customers in a friendly and professional manner.
  2. Assist customers in finding the right technology solutions for their needs by understanding their preferences and offering appropriate products and services.
  3. Stay up-to-date on the latest technology and product offerings to effectively educate and inform customers.
  4. Meet and exceed sales goals by actively promoting and selling Verizon products and services.
  5. Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
  6. Conduct inventory management tasks, such as replenishing stock and updating product displays.
  7. Handle customer inquiries, concerns, and complaints in a timely and efficient manner.
  8. Collaborate with team members to ensure a positive and cohesive work environment.
  9. Continuously develop and enhance sales skills through training and coaching sessions.
  10. Adhere to all company policies and procedures, including those related to sales, customer service, and security.
Where is this job?
This job is located at Napa, CA, USA
Job Qualifications
  • Excellent Communication Skills: As A Retail Sales Associate At Verizon, You Will Be Interacting With Customers On A Daily Basis. Therefore, Strong Verbal And Written Communication Skills Are Necessary To Effectively Convey Product Information, Answer Questions, And Address Customer Concerns.

  • Knowledge Of Wireless Technology: A Strong Understanding Of Wireless Technology And Products Is Essential For This Role. This Includes Knowledge Of Different Devices, Plans, And Services Offered By Verizon, As Well As The Ability To Troubleshoot Technical Issues.

  • Sales Experience: Previous Sales Experience, Particularly In A Retail Setting, Is Highly Desired For This Position. The Ability To Identify Customer Needs, Make Product Recommendations, And Close Sales Is Crucial For Success As A Retail Sales Associate At Verizon.

  • Customer Service Orientation: Providing Excellent Customer Service Is A Top Priority At Verizon. As A Retail Sales Associate, You Must Be Able To Build Rapport With Customers, Listen To Their Needs, And Provide Solutions That Meet Their Expectations.

  • Team Player: A Retail Sales Associate At Verizon Must Be Able To Work Well In A Team Environment. This Includes Collaborating With Colleagues, Sharing Product Knowledge, And Supporting Team Goals To Ensure The Success Of The Store.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Technical

  • Teamwork

  • Problem-Solving

  • Upselling

  • POS system

  • Sales Techniques

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Napa, CA, USA is between $35,000 to $45,000 per year. This range may vary depending on factors such as the type of retail store, experience level, and performance of the individual. Some retail sales associates may also receive commission or bonuses based on their sales performance.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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