Verizon

Retail Sales Associate

Verizon

Mt Pleasant, MI 48858, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are seeking a dynamic and customer-focused Retail Sales Associate to join our team at Verizon. As the face of our brand, you will play a vital role in providing exceptional service and promoting our products and services to our valued customers. If you have a passion for technology, a knack for sales, and a desire to be part of a thriving team, we want to hear from you! Join us and be a part of a company that is constantly evolving and shaping the future of communication. As a Retail Sales Associate, you will be responsible for delivering an unparalleled shopping experience to our customers. Your friendly and professional demeanor, along with your strong product knowledge, will help you to connect with customers and meet their needs. You will also be responsible for driving sales and achieving performance targets while maintaining a positive attitude and upholding Verizon's values. To thrive in this role, you must possess excellent communication and interpersonal skills, a strong work ethic, and a willingness to learn and adapt in a fast-paced environment. Previous sales experience and technological knowledge are preferred, but most importantly, we are looking for individuals who are passionate about providing exceptional customer service and making a positive impact in our customers' lives.

  1. Provide exceptional customer service to all Verizon customers by greeting them warmly and assisting them with their product and service inquiries.
  2. Promote and sell Verizon products and services to meet or exceed sales targets.
  3. Maintain a strong knowledge of Verizon products, services, and promotions to effectively communicate with customers and make recommendations based on their needs.
  4. Create a positive and welcoming atmosphere for customers by maintaining a clean and organized store environment.
  5. Accurately process transactions and handle cash and credit card payments.
  6. Build and maintain relationships with customers to ensure a positive shopping experience and promote customer loyalty.
  7. Stay up-to-date on industry trends and technological advancements to effectively educate customers on the latest products and services.
  8. Collaborate with team members to achieve overall sales goals and contribute to a positive and supportive work environment.
  9. Continuously strive to improve sales techniques and customer service skills to enhance the overall performance of the store.
  10. Adhere to all company policies and procedures, including but not limited to, inventory management, security protocols, and compliance regulations.
  11. Participate in training and development programs to enhance product knowledge, sales techniques, and customer service skills.
  12. Maintain a positive and professional attitude while upholding Verizon's core values and promoting a positive brand image.
  13. Handle customer complaints and resolve issues in a timely and satisfactory manner.
  14. Assist with store opening and closing procedures, including cash management and inventory counts.
  15. Continuously monitor and report on sales performance and identify opportunities for improvement.
Where is this job?
This job is located at Mt Pleasant, MI 48858, USA
Job Qualifications
  • Strong Communication Skills: A Retail Sales Associate At Verizon Should Possess Excellent Communication Skills To Effectively Interact With Customers And Provide Them With Product Information And Solutions.

  • Sales Experience: Prior Experience In Sales, Preferably In A Retail Environment, Is A Valuable Qualification For A Retail Sales Associate At Verizon. This Will Enable The Associate To Understand Customer Needs And Recommend Suitable Products And Services.

  • Technical Knowledge: As A Provider Of Telecommunication Services, Verizon Requires Its Retail Sales Associates To Have A Good Understanding Of Its Products And Services, As Well As Basic Technical Knowledge To Troubleshoot Common Customer Issues.

  • Customer Service Orientation: A Retail Sales Associate At Verizon Should Have A Customer-First Attitude And Be Able To Deliver Exceptional Service To Ensure Customer Satisfaction And Retention.

  • Team Player: Working At A Verizon Store Requires Collaboration And Teamwork. A Retail Sales Associate Should Be Able To Work Well With Others, Share Knowledge And Resources, And Contribute To The Overall Success Of The Team.

Required Skills
  • Communication Skills

  • Inventory

  • Time Management

  • Product knowledge

  • Multitasking

  • Problem Solving

  • customer service

  • Teamwork

  • Upselling

  • Product Demonstrations

  • Sales Techniques

  • Technology Savvy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Mt Pleasant, MI 48858, USA is $21,000 to $35,000 per year. This may vary depending on factors such as the size and type of the retail store, the experience and skills of the individual, and any commission or bonus opportunities. Some retail sales associates may also receive additional benefits such as health insurance and employee discounts.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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