Verizon

Retail Sales Associate

Verizon

Surprise, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for technology? Do you thrive in a fast-paced, customer-focused environment? If so, Verizon is seeking a dynamic Retail Sales Associate to join our team. As a leader in the telecommunications industry, Verizon is dedicated to providing top-notch customer service and cutting-edge products. We are looking for someone who is outgoing, knowledgeable, and driven to help our customers find the perfect solutions for their needs. If you have a strong sales background, a knack for building relationships, and a desire to be a part of an innovative team, we want to hear from you!

  1. Provide excellent customer service to all Verizon customers, ensuring their needs are met and exceeded.
  2. Educate customers on Verizon's products and services, including new and upcoming technologies.
  3. Utilize sales techniques to effectively sell products and services to customers.
  4. Meet and exceed sales goals and targets set by Verizon.
  5. Develop and maintain strong relationships with customers, building a loyal customer base.
  6. Stay up-to-date on industry trends and product knowledge to effectively communicate with customers.
  7. Handle customer inquiries, concerns, and complaints in a professional and timely manner.
  8. Keep the retail store clean, organized, and visually appealing to customers.
  9. Collaborate with team members to ensure the overall success of the store.
  10. Participate in ongoing training and development to continuously improve sales and customer service skills.
  11. Proactively seek out new sales opportunities and potential customers.
  12. Adhere to all company policies and procedures, including privacy and security guidelines.
  13. Maintain accurate records of sales and customer interactions.
  14. Continuously strive to improve sales techniques and processes to increase overall store performance.
  15. Act as a brand ambassador for Verizon, representing the company in a positive and professional manner.
Where is this job?
This job is located at Surprise, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Sales Associate At Verizon Should Have Strong Communication And Interpersonal Skills To Effectively Assist Customers And Address Their Needs.

  • Knowledge Of Products And Services: Candidates Should Have A Thorough Understanding Of Verizon's Products And Services, Including Devices, Plans, And Accessories, To Provide Accurate Information And Recommendations To Customers.

  • Sales Experience: Experience In Sales, Particularly In A Retail Setting, Is Desirable For This Role. Sales Skills Such As Upselling, Cross-Selling, And Closing Deals Are Important For Driving Revenue.

  • Technical Aptitude: As A Technology Company, Verizon Requires Retail Sales Associates To Have A Basic Understanding Of Mobile Devices, Networking, And Other Technical Concepts To Assist Customers With Troubleshooting And Device Set-Up.

  • Team Player Attitude: Verizon's Retail Environment Is Fast-Paced And Often Requires Teamwork To Meet Sales Goals. Candidates Should Have A Positive Attitude And Be Able To Work Well With Others To Achieve Success As A Team.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Teamwork

  • Problem-Solving

  • Flexibility

  • Upselling

  • technology proficiency

  • Adapt

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Surprise, AZ, USA is between $20,000 and $30,000 per year. However, this can vary depending on factors such as the specific company, industry, experience level, and location. Some higher-end retail stores may offer salaries on the higher end of this range, while smaller or less established stores may offer salaries on the lower end. Additionally, factors such as commission or bonuses may also impact a Retail Sales Associate's overall salary.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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