Verizon

Retail Sales Associate - Spanish Bilingual

Verizon

Des Moines, IA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Verizon! We are seeking a dynamic and customer-oriented Retail Sales Associate who is fluent in Spanish to join our team. As a bilingual representative, you will have the opportunity to assist our diverse community with their wireless and technology needs. We are looking for someone who is enthusiastic, outgoing, and has a passion for providing exceptional customer service. If you are a team player with a strong work ethic and a desire to grow within the telecommunications industry, we want to hear from you!

  1. Greet and welcome customers to Verizon in a friendly and professional manner.
  2. Utilize Spanish language skills to effectively communicate with Spanish-speaking customers.
  3. Provide excellent customer service by actively listening to customers' needs and offering appropriate solutions.
  4. Demonstrate expert knowledge of Verizon products and services to assist customers in making informed purchasing decisions.
  5. Maintain a thorough understanding of current promotions, pricing, and company policies to accurately answer customer inquiries.
  6. Process sales transactions accurately and efficiently using company systems and procedures.
  7. Build and maintain strong customer relationships to ensure customer satisfaction and loyalty.
  8. Proactively seek opportunities to upsell and cross-sell to meet sales targets.
  9. Stay updated on industry trends and advancements in technology to effectively educate customers.
  10. Collaborate with team members to achieve store goals and provide support as needed.
  11. Ensure the store is clean, organized, and visually appealing to create a positive shopping experience for customers.
  12. Follow all company policies and procedures, including safety and security protocols.
  13. Continuously strive to improve sales skills and product knowledge through training and development opportunities.
  14. Maintain a positive attitude and professional demeanor at all times.
  15. Represent Verizon in a positive and professional manner at all times.
Where is this job?
This job is located at Des Moines, IA, USA
Job Qualifications
  • Fluency In Spanish: As A Bilingual Sales Associate, Proficiency In Spanish Is Essential To Effectively Communicate With Spanish-Speaking Customers And Provide Them With A Positive Shopping Experience.

  • Customer Service Skills: Retail Sales Associates Must Possess Excellent Customer Service Skills To Assist And Interact With Customers In A Friendly And Professional Manner, Answer Their Questions, And Address Any Concerns.

  • Sales Experience: Previous Experience In Sales, Specifically In A Retail Setting, Is A Valuable Qualification For This Role. A Proven Track Record Of Meeting And Exceeding Sales Goals Is Highly Desirable.

  • Knowledge Of Verizon Products And Services: A Thorough Understanding Of Verizon's Products And Services Is Necessary To Effectively Educate Customers And Make Recommendations Based On Their Needs.

  • Team Player: As A Member Of A Sales Team, The Ability To Work Collaboratively With Others And Contribute To A Positive Team Dynamic Is Important. Retail Sales Associates Should Also Be Self-Motivated And Able To Work Independently.

Required Skills
  • Time Management

  • Product knowledge

  • Multitasking

  • Negotiation

  • customer service

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Bilingual Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate - Spanish Bilingual in Des Moines, IA, USA is $25,000 - $35,000 per year. This may vary depending on the specific company, location, and experience of the individual.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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