Verizon

Retail Sales Associate

Verizon

Ashburn, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Verizon, where we strive to provide the best in technology and customer service to our valued customers. As a Retail Sales Associate, you will play a vital role in delivering an exceptional shopping experience to each and every customer who walks through our doors. We are seeking a motivated and customer-oriented individual to join our team. If you are passionate about technology, have a knack for sales, and enjoy working in a fast-paced environment, we want to hear from you! Join us at Verizon and be a part of a dynamic team that is shaping the future of communication.

  1. Greet and welcome customers to the store in a friendly and professional manner.
  2. Understand and promote Verizon's products and services to customers.
  3. Engage with customers to assess their needs and provide solutions that best fit their needs.
  4. Educate customers about features and benefits of Verizon's products and services.
  5. Utilize effective sales techniques to upsell and cross-sell products and services.
  6. Process transactions accurately and efficiently using Verizon's systems and processes.
  7. Maintain a clean and organized sales floor, ensuring products are properly displayed and stocked.
  8. Keep up-to-date with new products and services, as well as industry trends and competitors.
  9. Provide excellent customer service by addressing and resolving customer inquiries and complaints.
  10. Collaborate with team members to achieve sales goals and ensure a positive work environment.
  11. Follow company policies and procedures, including but not limited to, sales policies, safety protocols, and inventory management.
  12. Continuously strive to meet and exceed sales targets and performance metrics.
  13. Attend training and development sessions to enhance product knowledge and sales skills.
  14. Proactively seek opportunities to improve the customer experience and suggest process improvements.
  15. Maintain a professional and positive attitude at all times, representing Verizon's values and brand.
Where is this job?
This job is located at Ashburn, VA, USA
Job Qualifications
  • Excellent Communication Skills: As A Retail Sales Associate At Verizon, You Will Be Responsible For Interacting With Customers On A Daily Basis. Strong Communication Skills, Both Verbal And Written, Are Essential For Providing Excellent Customer Service And Promoting Verizon Products And Services.

  • Sales Experience: Previous Experience In Sales, Preferably In A Retail Setting, Is Highly Desirable For This Role. As A Retail Sales Associate, You Will Be Responsible For Meeting Sales Targets And Driving Revenue For The Company.

  • Knowledge Of Verizon Products And Services: A Good Understanding Of Verizon's Products And Services Is Crucial For This Role. This Includes Knowledge Of The Latest Smartphones, Wireless Plans, And Other Products Offered By The Company.

  • Customer Service Orientation: The Ability To Provide Exceptional Customer Service Is A Key Requirement For This Role. As A Retail Sales Associate, You Will Be The Face Of Verizon And Will Be Expected To Handle Customer Inquiries And Complaints In A Professional And Efficient Manner.

  • Tech-Savvy: In Today's Digital Age, It Is Important For A Retail Sales Associate At Verizon To Be Tech-Savvy. You Should Be Comfortable Using Various Devices And Have A Good Understanding Of Wireless Technology To Effectively Assist Customers With Their Needs.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Ashburn, VA, USA is $25,000 to $35,000 per year. However, this can vary depending on factors such as experience, education, and the specific retail company. Some high-end retail stores may offer higher salaries or commission-based pay, while smaller retail stores may offer lower salaries. Additionally, the cost of living in Ashburn, VA may also affect the average salary range for this position.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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