Verizon

Retail Sales Associate

Verizon

Knoxville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people-person with a passion for technology? Do you thrive in a fast-paced, customer-focused environment? Look no further than Verizon! We are currently seeking a highly motivated and dynamic Retail Sales Associate to join our team. As a member of our retail team, you will have the opportunity to work with cutting-edge technology and provide top-notch customer service to our valued clients. Join us and be a part of a company that is leading the way in the telecommunications industry. If you have a passion for sales, a strong work ethic, and a desire to grow and succeed, we want to hear from you!

  1. Provide exceptional customer service to all clients, building and maintaining strong relationships with customers.
  2. Continuously stay up-to-date with the latest technology and products offered by Verizon, and effectively communicate this information to customers.
  3. Meet and exceed sales targets and goals set by the company.
  4. Utilize effective sales techniques to promote and sell Verizon products and services to customers.
  5. Maintain a thorough understanding of all Verizon products, services, and promotions to effectively assist customers in selecting the best options for their needs.
  6. Demonstrate a strong work ethic, self-motivation, and drive to succeed in a fast-paced and competitive sales environment.
  7. Collaborate with team members to achieve team and individual sales goals.
  8. Handle customer inquiries, complaints, and issues in a timely and professional manner.
  9. Maintain a clean and organized sales floor, ensuring all products are properly displayed and stocked.
  10. Actively participate in trainings and meetings to continuously improve sales skills and knowledge of Verizon products and services.
  11. Adhere to all company policies, procedures, and guidelines.
  12. Continuously strive to provide an exceptional customer experience and promote customer loyalty to Verizon.
  13. Proactively identify opportunities for process improvements and provide feedback to management.
  14. Maintain a positive and professional attitude at all times, representing the Verizon brand in a positive manner.
  15. Embrace a team-oriented mentality and actively contribute to a positive and supportive work environment.
Where is this job?
This job is located at Knoxville, TN, USA
Job Qualifications
  • Strong Communication Skills: A Successful Retail Sales Associate At Verizon Should Possess Excellent Verbal And Written Communication Skills To Effectively Interact With Customers And Promote Products And Services.

  • Knowledge Of Verizon Products And Services: The Candidate Should Have A Thorough Understanding Of Verizon's Products And Services, Including Mobile Devices, Plans, And Accessories, To Provide Accurate Information And Make Recommendations To Customers.

  • Customer Service Experience: Retail Sales Associates At Verizon Should Have Prior Experience In A Customer Service Role, Demonstrating The Ability To Handle Customer Inquiries, Resolve Complaints, And Provide A Positive Shopping Experience.

  • Sales Experience: A Proven Track Record Of Meeting Or Exceeding Sales Targets Is Essential For This Role. Retail Sales Associates At Verizon Should Be Able To Identify Customer Needs And Upsell Products And Services To Increase Revenue.

  • Technologically Savvy: As A Leading Telecommunications Company, Verizon Is Constantly Evolving With New Technology. Retail Sales Associates Should Be Comfortable With Using Technology And Be Able To Assist Customers With Setting Up, Troubleshooting, And Explaining Various Devices And Services.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Active listening

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Technology Savvy

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Knoxville, TN, USA is between $20,000 and $32,000 per year. This may vary depending on factors such as experience, location, and the specific company or industry the employee is working in. Additionally, sales commission and bonuses may also impact the overall salary of a Retail Sales Associate.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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