Verizon

Retail Sales Associate

Verizon

Woodinville, WA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of retail sales at Verizon! As a Retail Sales Associate, you will play a crucial role in providing an exceptional customer experience and driving sales for one of the leading telecommunications companies in the nation.We are looking for enthusiastic and customer-focused individuals to join our team. If you are passionate about technology, have a knack for sales, and enjoy interacting with people, we want to hear from you!In this role, you will have the opportunity to showcase your excellent communication skills, product knowledge, and ability to build strong relationships with our customers. Your dedication and hard work will be rewarded with competitive compensation, comprehensive benefits, and ongoing training and development opportunities.At Verizon, we strive to create a diverse and inclusive work environment where all employees can thrive and reach their full potential. If this sounds like the perfect fit for you, read on to learn more about the qualifications and responsibilities of a Retail Sales Associate at Verizon.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Actively listen to customers' needs and provide personalized solutions to meet their specific needs.
  3. Demonstrate extensive knowledge of Verizon's products and services, and effectively communicate their features and benefits to customers.
  4. Build and maintain strong relationships with customers to foster loyalty and increase sales.
  5. Meet and exceed sales goals by consistently achieving individual and team targets.
  6. Proactively engage customers and identify opportunities to upsell and cross-sell products and services.
  7. Educate customers on the latest technology trends and advancements.
  8. Process customer transactions accurately and efficiently while adhering to company policies and procedures.
  9. Stay up-to-date on industry trends, competition, and market changes to effectively position Verizon as a leader in the telecommunications industry.
  10. Continuously seek opportunities to enhance the customer experience and make recommendations for process improvements.
  11. Collaborate with team members to ensure a positive and productive work environment.
  12. Attend and actively participate in training and development programs to enhance product knowledge and sales skills.
  13. Adhere to all company policies and procedures, including those related to sales, customer service, and employee conduct.
  14. Demonstrate a commitment to diversity and inclusion by treating all customers and colleagues with respect and dignity.
  15. Maintain a clean and organized sales floor to enhance the overall customer experience.
  16. Follow-up with customers post-sale to ensure satisfaction and address any concerns or issues.
  17. Consistently represent the Verizon brand and values in all interactions with customers and colleagues.
  18. Adhere to all safety and security protocols to ensure the well-being of customers and employees.
  19. Maintain confidentiality of customer information and handle sensitive customer data with care and discretion.
  20. Act as a brand ambassador for Verizon and actively promote the company's products and services.
Where is this job?
This job is located at Woodinville, WA, USA
Job Qualifications
  • Excellent Communication Skills: A Retail Sales Associate At Verizon Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers And Promote The Company's Products And Services.

  • Knowledge Of Products And Services: The Ideal Candidate Should Have A Thorough Understanding Of Verizon's Products And Services To Provide Accurate Information And Recommendations To Customers.

  • Sales Experience: Previous Experience In Sales, Preferably In A Retail Environment, Is Essential For A Retail Sales Associate At Verizon. This Includes A Proven Track Record Of Meeting Or Exceeding Sales Targets.

  • Customer Service Orientation: Verizon Puts A Strong Emphasis On Providing Exceptional Customer Service. Therefore, A Retail Sales Associate Must Have A Customer-Centric Mindset And Be Able To Handle Customer Complaints And Requests In A Professional And Efficient Manner.

  • Technical Proficiency: As A Technology Company, Verizon Requires Its Employees To Have A Basic Understanding Of Technology And The Ability To Troubleshoot Common Technical Issues. A Retail Sales Associate Should Also Be Comfortable Using Various Devices, Such As Smartphones And Tablets, To Demonstrate Products To Customers.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Woodinville, WA, USA is between $14 and $18 per hour. However, this can vary depending on factors such as experience, location, and the specific company or store. Some Retail Sales Associates may also receive commission or bonuses in addition to their hourly wage.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 2nd, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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