Retail Sales Associate
Welcome to Verizon, where we strive to bring the latest technology and top-notch customer service to our valued customers. As a Retail Sales Associate, you will play a crucial role in helping us achieve this mission by providing exceptional sales support and building lasting relationships with our customers. We are looking for highly motivated individuals who are passionate about technology and delivering an exceptional customer experience. If you have a strong sales background, excellent communication skills, and a desire to be part of a dynamic team, we want to hear from you!
- Provide exceptional customer service to all Verizon customers by greeting them with a warm and friendly demeanor, listening to their needs, and addressing any concerns or questions.
- Deliver sales support by actively engaging with customers to understand their technology needs and recommending the best products and services to meet those needs.
- Build and maintain strong relationships with customers to ensure their satisfaction and loyalty to Verizon.
- Stay up-to-date with the latest technology and product offerings to effectively communicate and educate customers on their options.
- Meet and exceed sales goals by utilizing proven sales techniques and strategies to upsell and cross-sell products and services.
- Ensure the store is always well-stocked and visually appealing to create an inviting and professional atmosphere for customers.
- Collaborate with team members to ensure a seamless and efficient customer experience, including assisting with inventory management and store operations as needed.
- Continuously develop and enhance sales skills through training and coaching opportunities provided by Verizon.
- Maintain a positive and professional attitude at all times, representing the Verizon brand with integrity and enthusiasm.
- Uphold company policies and procedures, including but not limited to following all safety protocols and maintaining customer confidentiality.
Excellent Communication Skills: A Retail Sales Associate At Verizon Must Have Exceptional Communication Skills To Effectively Interact With Customers, Explain Product Features, And Answer Any Questions Or Concerns.
Product Knowledge: The Ideal Candidate Should Have A Thorough Understanding Of Verizon Products And Services, Including The Latest Smartphones, Plans, And Accessories. This Knowledge Will Help Them Make Appropriate Recommendations To Customers And Drive Sales.
Sales Experience: Prior Experience In Retail Sales Is Highly Desirable For This Role. Candidates Should Have A Proven Track Record Of Meeting Or Exceeding Sales Targets, As Well As Experience With Cross-Selling And Upselling.
Customer Service Orientation: A Retail Sales Associate At Verizon Must Be Customer-Oriented And Able To Provide A Positive Shopping Experience For Every Customer. This Includes Being Patient, Empathetic, And Able To Handle Difficult Situations With Professionalism And Courtesy.
Technological Proficiency: As A Provider Of Technology Products And Services, Verizon Values Candidates Who Are Comfortable With Technology And Can Quickly Adapt To New Systems And Processes. Proficiency In Microsoft Office And Point-Of-Sale Systems Is A Plus.
Communication
Time Management
Product knowledge
Organizational Skills
customer service
Active listening
Teamwork
Problem-Solving
Adaptability
technology proficiency
up-selling
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Stress Management
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Sales Associate in Lakeland, FL, USA is $23,000 - $27,000 per year. This can vary depending on the specific company, location, and individual experience and qualifications.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.
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