Verizon

Retail Sales Associate

Verizon
Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people-person with a passion for technology and customer service? Do you thrive in a fast-paced retail environment? Look no further! Verizon is seeking a Retail Sales Associate to join our team and help us provide unparalleled service to our customers. As a Retail Sales Associate, you will be the face of our company and responsible for delivering top-notch customer experiences while promoting and selling our products and services. If you have excellent communication skills, a positive attitude, and a drive to succeed, we want you on our team!

  1. Greet and engage with customers in a friendly and professional manner.
  2. Build rapport with customers to understand their needs and provide personalized recommendations.
  3. Educate customers about Verizon products and services, including features and benefits.
  4. Demonstrate and promote Verizon devices and services to drive sales.
  5. Utilize sales techniques to meet or exceed individual and team sales targets.
  6. Assist customers with any technical issues or questions they may have.
  7. Proactively identify and address customer concerns and issues.
  8. Maintain a thorough understanding of current promotions and marketing campaigns.
  9. Process transactions accurately and efficiently.
  10. Keep store clean and organized to provide an inviting shopping experience for customers.
  11. Collaborate with team members to ensure smooth store operations and meet store goals.
  12. Continuously expand knowledge of Verizon products and services to better serve customers.
  13. Follow company policies and procedures, including proper handling of confidential customer information.
  14. Attend training and meetings to stay updated on product knowledge and sales techniques.
  15. Meet and exceed customer service expectations by providing exceptional service at all times.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications

  • Excellent Customer Service Skills: A Retail Sales Associate At Verizon Should Possess Strong Interpersonal Skills And Be Able To Provide Exceptional Customer Service To Ensure Customer Satisfaction And Loyalty.

  • Knowledge Of Verizon Products And Services: Candidates For This Role Should Have A Thorough Understanding Of Verizon's Products And Services, Including Smartphones, Tablets, And Plans, In Order To Effectively Assist Customers And Make Recommendations.

  • Sales Experience: Previous Sales Experience, Preferably In A Retail Setting, Is Highly Desirable For This Position. This Includes The Ability To Meet Sales Goals, Upsell Products, And Handle Customer Objections.

  • Strong Communication And Listening Skills: Effective Communication And Active Listening Skills Are Essential For A Retail Sales Associate At Verizon. They Must Be Able To Understand Customer Needs And Communicate Product Information Clearly And Concisely.

  • Tech-Savviness: A Retail Sales Associate At Verizon Should Be Comfortable Working With Technology And Have A Basic Understanding Of Mobile Devices, Operating Systems, And Troubleshooting Techniques. This Will Allow Them To Effectively Demonstrate Products And Assist Customers With Technical Issues.

Required Skills

  • Communication Skills

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Active listening

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Technology Savvy

  • Mult

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Charlotte, NC, USA is between $22,000 and $34,000 per year. This range may vary depending on the specific company, experience level, and location within the city. Some entry-level positions may start at a lower salary, while more experienced associates or those in management roles may earn towards the higher end of the range. Additionally, retail sales associates may also receive commission or bonuses based on their sales performance.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeAugust 19th, 2025
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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