
Retail Assistant Manager
As a Retail Assistant Manager at Verizon, you will play a vital role in leading a team to provide exceptional customer service and drive sales in our retail stores. We are seeking a dynamic and driven individual with a passion for technology and a proven track record in retail management. If you are a natural leader with excellent communication skills and a customer-centric mindset, we want you to join our team and help us deliver the best possible experience to our customers.
- Provide leadership and guidance to a team of retail sales associates to ensure they meet and exceed sales goals and provide exceptional customer service.
- Train and develop team members on product knowledge, sales techniques, and customer service skills to ensure a high-performing and knowledgeable team.
- Create and maintain a positive and motivating work environment that encourages teamwork and individual growth.
- Monitor and analyze sales data to identify areas of improvement and develop strategies to drive sales and increase revenue.
- Assist in the implementation of promotions and marketing initiatives to attract and retain customers.
- Resolve customer complaints and issues in a timely and professional manner, ensuring customer satisfaction and retention.
- Conduct regular store audits to ensure compliance with company policies and procedures.
- Collaborate with other managers and departments to ensure smooth operations and consistent brand representation.
- Stay up-to-date with industry trends and changes in technology to provide customers with the most relevant and accurate information.
- Act as a brand ambassador for Verizon by maintaining a high level of professionalism and promoting a positive image of the company.
- Assist in the hiring and training of new team members, ensuring they are equipped with the necessary skills and knowledge to succeed.
- Monitor inventory levels and assist in the ordering and replenishment of products to ensure adequate stock levels are maintained.
- Adhere to and enforce all company policies and procedures to maintain a safe and secure work environment.
- Continuously seek out opportunities for personal and professional development, and share knowledge and best practices with team members.
- Represent the company at community events and participate in community outreach initiatives to promote brand awareness and build relationships with customers.
Experience In Retail Management: A Successful Candidate For This Role Should Have At Least 2-3 Years Of Experience In A Retail Management Position, Preferably In The Telecommunications Industry.
Strong Leadership Skills: As An Assistant Manager, This Individual Will Be Responsible For Guiding And Leading A Team Of Retail Associates. They Should Possess Strong Leadership Skills, Including The Ability To Motivate And Communicate Effectively With Team Members.
Knowledge Of Sales And Customer Service: Verizon Is A Sales-Driven Company, And The Ideal Candidate Should Have A Strong Understanding Of Sales Techniques And Customer Service Best Practices. This Includes The Ability To Identify And Capitalize On Sales Opportunities, As Well As Handle Customer Complaints And Inquiries.
Organizational And Multitasking Abilities: A Retail Assistant Manager At Verizon Will Have A Wide Range Of Responsibilities, From Managing Inventory And Merchandising To Overseeing Sales And Staffing. The Candidate Should Be Highly Organized And Capable Of Multitasking To Ensure All Tasks Are Completed Efficiently.
Tech-Savviness: As A Leading Telecommunications Company, Verizon Relies Heavily On Technology In Its Retail Stores. The Ideal Candidate Should Be Comfortable And Proficient With Using Various Technology Platforms, Including Point Of Sale Systems And Customer Relationship Management Software.
Communication
Time Management
Coaching
Product knowledge
Organizational Skills
Inventory Control
customer service
Merchandising
Team Leadership
Sales management
Problem-Solving
Upselling
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Organization
flexibility
Teamwork
Adaptability
According to JobzMall, the average salary range for a Retail Assistant Manager in Burlington, MA, USA is between $40,000 to $50,000 per year. However, this may vary based on the specific company, location, and level of experience of the individual. Some Retail Assistant Managers may earn more, especially if they have several years of experience or work for a larger, high-volume retail store. It is also common for Retail Assistant Managers to receive bonuses or commission based on their store's performance.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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