Network Operations Supervisor

Verizon is looking for a motivated and experienced Network Operations Supervisor to join our team. If you have the right qualifications and a passion for the telecom industry, this is the perfect opportunity for you.The Network Operations Supervisor is responsible for overseeing the daily operations of the Network Operations Center (NOC). This position entails the day-to-day management of the NOC and its staff, including monitoring network systems, responding to customer inquiries, and ensuring that all network systems and operations are running smoothly.To be considered for this role, you must have a minimum of 5 years of experience working in network operations, telecom, or a related field. You must also possess strong technical and analytical skills, excellent customer service skills, and the ability to manage multiple teams and tasks simultaneously. Additionally, you must have a Bachelor’s degree in a related field.We are looking for a team leader who is passionate about technology and networks, detail-oriented, and eager to take on new challenges. If you are organized, able to manage your time efficiently, and have the required qualifications, we would love to hear from you.

Responsibilities:

1. Oversee daily operations of the Network Operations Center (NOC).
2. Monitor network systems and respond to customer inquiries.
3. Ensure all network systems and operations are running smoothly.
4. Manage multiple teams and tasks simultaneously.
5. Track and analyze technical performance and customer service data.
6. Troubleshoot network issues and provide technical support.
7. Develop and implement strategies for improving network operations.
8. Maintain accurate records of network operations, customer service, and technical performance.
9. Develop and train NOC staff on best practices and procedures.
10. Work with other departments to ensure customer satisfaction and overall network performance.

According to JobzMall, the average salary range for a Network Operations Supervisor in Irving, TX, USA is $80,000 - $100,000. This range is based on salaries submitted by employers to JobzMall's database.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.