GEA-Account Services

Welcome to GEA-Account Services at Verizon! We are seeking highly motivated individuals to join our team and help us deliver top-notch account services to our clients. Our team is dedicated to providing exceptional customer service and ensuring that our clients' needs are met with efficiency and professionalism. We are looking for candidates who possess excellent communication skills, strong attention to detail, and a passion for delivering exceptional service. If you are someone who thrives in a fast-paced environment and is eager to exceed expectations, we want you on our team! Read on for more details on the required qualifications for this exciting opportunity.

1. Greet and welcome clients in a friendly and professional manner.
2. Assist clients with account inquiries and provide accurate and timely information.
3. Handle client complaints and concerns with empathy and strive to resolve them effectively.
4. Maintain a high level of knowledge about company products, services, and policies.
5. Communicate effectively with clients via phone, email, and in-person to ensure a positive customer experience.
6. Process account updates and changes accurately and efficiently.
7. Collaborate with team members to ensure all client needs are met and issues are resolved in a timely manner.
8. Proactively identify and suggest ways to improve account services and processes.
9. Keep accurate records of all client interactions and transactions.
10. Adhere to company policies and procedures to ensure compliance and provide consistency in service delivery.
11. Continuously develop and improve communication and customer service skills.
12. Maintain a positive and professional attitude at all times.
13. Work efficiently in a fast-paced environment with a high volume of client interactions.
14. Meet and exceed performance goals and targets set by management.
15. Participate in training and development opportunities to enhance job knowledge and skills.

According to JobzMall, the average salary range for a GEA-Account Services in West Valley City, UT, USA is $37,500 - $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the GEA-Account Services is working in.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.