Field Technician

Are you a tech-savvy individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, then we have the perfect opportunity for you! Verizon is currently seeking a driven and skilled Field Technician to join our team. As a Field Technician, you will play a crucial role in delivering top-notch technical support and solutions to our customers. This is a great opportunity to utilize your technical expertise while providing top-notch customer service. So if you're ready to take your career to the next level, keep reading to learn more about the qualifications and responsibilities for this exciting position.

1. Provide technical support and troubleshooting services to customers in a timely and professional manner.
2. Install, maintain, and repair various telecommunication equipment and services at customer locations.
3. Utilize technical knowledge and problem-solving skills to diagnose and resolve customer issues.
4. Communicate effectively with customers to understand their needs and provide appropriate solutions.
5. Collaborate with team members and other departments to ensure efficient and effective resolution of customer concerns.
6. Keep up-to-date on new technology and products to better assist customers and improve service delivery.
7. Follow company policies and procedures to ensure compliance with safety and security standards.
8. Maintain accurate records of service calls, repairs, and installations.
9. Provide exceptional customer service and maintain a positive and professional attitude at all times.
10. Adhere to scheduling and time management guidelines to ensure timely completion of tasks.
11. Participate in training and development programs to enhance skills and knowledge.
12. Travel to various customer locations and work independently to complete service calls.
13. Report any issues or concerns to management in a timely manner.
14. Represent the company in a positive manner and uphold its values and mission.
15. Continuously strive to meet or exceed performance targets and contribute to overall team goals.

According to JobzMall, the average salary range for a Field Technician in Albuquerque, NM, USA is $35,000 to $55,000 per year. However, this can vary depending on the specific job duties, experience level, and company. Some Field Technicians may also receive additional compensation, such as bonuses, commission, or benefits. It is important to research the specific job and company to get a more accurate salary estimate.

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.