Verizon

Field Technician

Verizon

Scottsdale, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech-savvy individual with a passion for problem-solving and excellent customer service? Look no further! We are seeking a skilled Field Technician to join our team at Verizon, one of the leading telecommunications companies in the nation. As a Field Technician, you will have the opportunity to work hands-on with cutting-edge technology and provide essential support to our valued customers. We are looking for individuals who are self-motivated, adaptable, and have a strong technical background. If you are ready for a dynamic and rewarding career, then we want you on our team!

  1. Install and maintain telecommunication equipment and systems at customer locations.
  2. Troubleshoot and resolve technical issues with equipment or systems.
  3. Provide excellent customer service by addressing and resolving customer concerns in a timely and professional manner.
  4. Adhere to company safety protocols and guidelines while working in the field.
  5. Keep detailed records of installations, repairs, and maintenance activities.
  6. Collaborate with other team members to ensure efficient and effective delivery of services.
  7. Continuously stay updated on new technology and products offered by the company.
  8. Communicate effectively with customers to explain technical issues and provide solutions.
  9. Maintain a professional and positive attitude while representing the company to customers.
  10. Flexibility to work a variety of schedules, including weekends and evenings, as needed.
  11. Follow company procedures and protocols for equipment and inventory management.
  12. Act as a brand ambassador for Verizon, promoting the company's values and services.
  13. Travel to various locations, as required, to provide on-site support to customers.
  14. Provide training and support to customers on how to use telecommunication equipment and systems.
  15. Adhere to company guidelines for completing and submitting necessary paperwork and reports.
Where is this job?
This job is located at Scottsdale, AZ, USA
Job Qualifications
  • Technical Knowledge And Experience In Telecommunications: A Field Technician At Verizon Should Possess A Strong Understanding Of Telecommunications Systems, Equipment, And Protocols.

  • Troubleshooting Skills: The Ability To Quickly Identify And Resolve Technical Issues Is Crucial For A Field Technician, As They Will Be Responsible For Diagnosing And Fixing Problems In The Field.

  • Physical Fitness And Stamina: This Job Requires Physical Labor, As Field Technicians Will Need To Climb Poles, Lift Heavy Equipment, And Work In Various Weather Conditions.

  • Communication Skills: As A Representative Of Verizon, A Field Technician Should Have Excellent Communication Skills To Interact With Customers And Colleagues In A Professional And Effective Manner.

  • Time-Management And Organization Skills: Field Technicians Must Be Able To Manage Their Time Effectively And Complete Tasks Within Tight Deadlines. They Should Also Have Strong Organizational Skills To Keep Track Of Equipment, Tools, And Inventory.

Required Skills
  • Technical Support

  • customer service

  • Fiber Optics

  • Network troubleshooting

  • Equipment installation

  • Troubleshooting techniques

  • Mobile Devices

  • Cable Management

  • Hardware Maintenance

  • Software Configuration

  • Wireless Technology

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • creativity

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Field Technician in Scottsdale, AZ, USA is $41,000 - $55,000 per year. However, this may vary depending on the company, experience level, and specific job duties. Some companies may offer higher salaries for more experienced or specialized Field Technicians. Additionally, the cost of living in Scottsdale may also affect the salary range. It is important to research and compare salaries for similar positions in the area to get a better understanding of the average salary for a Field Technician in Scottsdale.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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