Verizon

Field Technician

Verizon

Chandler, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a tech-savvy individual with a passion for problem-solving and a desire to be on the forefront of technology? Look no further! Verizon is seeking a highly motivated and skilled Field Technician to join our team. As a Field Technician, you will have the opportunity to work with cutting-edge technology and provide exceptional customer service while troubleshooting and resolving technical issues. If you have a strong background in telecommunications and a knack for customer service, we want to hear from you! Don't miss this exciting opportunity to join the leading telecommunications company in the industry.

  1. Provide exceptional customer service while troubleshooting and resolving technical issues.
  2. Stay up-to-date on the latest technology and industry trends.
  3. Install, maintain, and repair telecommunication equipment and services for residential and business customers.
  4. Diagnose and resolve network and equipment issues in a timely and efficient manner.
  5. Communicate technical information to non-technical customers in a clear and understandable manner.
  6. Collaborate with team members to ensure all customer needs and issues are addressed effectively.
  7. Follow safety protocols and company guidelines while working in the field.
  8. Keep accurate records of work completed and provide detailed reports as needed.
  9. Continuously strive to improve processes and procedures to increase efficiency and customer satisfaction.
  10. Provide training and support to customers on how to use equipment and services.
  11. Maintain a professional and positive attitude while representing the company.
  12. Adhere to company policies and procedures at all times.
  13. Continuously seek opportunities for personal and professional growth within the company.
  14. Maintain a high level of technical knowledge and expertise to effectively troubleshoot and resolve complex issues.
  15. Provide feedback to management on customer needs, concerns, and suggestions for improvement.
Where is this job?
This job is located at Chandler, AZ, USA
Job Qualifications
  • High School Diploma Or Equivalent Education

  • Prior Experience In A Technical Or Customer Service Role

  • Knowledge Of Telecommunications Equipment And Technology

  • Strong Problem-Solving And Troubleshooting Skills

  • Ability To Work Independently And In A Team Environment, With Strong Communication Skills.

Required Skills
  • Data Analysis

  • Technical Support

  • customer service

  • Network troubleshooting

  • Equipment installation

  • Problem-Solving

  • Hardware Maintenance

  • System Upgrades

  • Cable

  • Wireless Connectivity

  • Signal Testing

  • Fiber Optic Repair

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Field Technician in Chandler, AZ, USA is $35,000 to $55,000 per year. This can vary depending on the specific industry, level of experience, and skills of the individual. Some companies may also offer additional benefits such as bonuses, commission, and healthcare packages.

Additional Information
Verizon is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 5th, 2024
Apply BeforeSeptember 18th, 2025
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About Verizon

Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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