
Field Technician
Are you a tech-savvy individual with a passion for problem-solving and a desire to be on the forefront of technology? Look no further! Verizon is seeking a highly motivated and skilled Field Technician to join our team. As a Field Technician, you will have the opportunity to work with cutting-edge technology and provide exceptional customer service while troubleshooting and resolving technical issues. If you have a strong background in telecommunications and a knack for customer service, we want to hear from you! Don't miss this exciting opportunity to join the leading telecommunications company in the industry.
- Provide exceptional customer service while troubleshooting and resolving technical issues.
- Stay up-to-date on the latest technology and industry trends.
- Install, maintain, and repair telecommunication equipment and services for residential and business customers.
- Diagnose and resolve network and equipment issues in a timely and efficient manner.
- Communicate technical information to non-technical customers in a clear and understandable manner.
- Collaborate with team members to ensure all customer needs and issues are addressed effectively.
- Follow safety protocols and company guidelines while working in the field.
- Keep accurate records of work completed and provide detailed reports as needed.
- Continuously strive to improve processes and procedures to increase efficiency and customer satisfaction.
- Provide training and support to customers on how to use equipment and services.
- Maintain a professional and positive attitude while representing the company.
- Adhere to company policies and procedures at all times.
- Continuously seek opportunities for personal and professional growth within the company.
- Maintain a high level of technical knowledge and expertise to effectively troubleshoot and resolve complex issues.
- Provide feedback to management on customer needs, concerns, and suggestions for improvement.
High School Diploma Or Equivalent Education
Prior Experience In A Technical Or Customer Service Role
Knowledge Of Telecommunications Equipment And Technology
Strong Problem-Solving And Troubleshooting Skills
Ability To Work Independently And In A Team Environment, With Strong Communication Skills.
Data Analysis
Technical Support
customer service
Network troubleshooting
Equipment installation
Problem-Solving
Hardware Maintenance
System Upgrades
Cable
Wireless Connectivity
Signal Testing
Fiber Optic Repair
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Technician in Chandler, AZ, USA is $35,000 to $55,000 per year. This can vary depending on the specific industry, level of experience, and skills of the individual. Some companies may also offer additional benefits such as bonuses, commission, and healthcare packages.
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Cellco Partnership, doing business as Verizon Wireless, is an American telecommunications company which offers wireless products and services. It is a wholly owned subsidiary of Verizon Communications. Verizon Wireless provides service to 118.7 million subscribers.

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